Benjamin Hsiao-Frates

• Managed day-to-day department operations with effective workflow coordination.
• Solved problems timely and effectively, ensuring customer satisfaction.
• Monitoring and upholding safety and rules of gym facility
• Tracking and recording equipment, forms, and data

Results: Tracking and managing data of 100s of customers daily

• Assembled basic furniture and supplies for offices and other multi-use rooms.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.

• Established welcoming atmosphere by greeting each guest warmly.
• Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
• Trained new staff in front-of-house procedures, customer relations, and cleaning.
• Assisted servers with delivering food, filling beverages, and retrieving items for guests.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Completed hourly patrols of facility, grounds and perimeter.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Loaded and unloaded materials onto trucks and trailers.
• Cleaned and maintained tools, equipment and worksites.
• Loaded and unloaded materials and equipment onto and off construction sites.
• Working with team members efficiently
• Manual Labor for long periods of time

Results: Maintained and Cleaned over 50 campsites daily

• Made decisions on fouls, offsides and other infractions to maintain integrity of game and adhere to established rules.
• Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
• Enforced discipline to encourage respect, fairness and equality for players.
• Officiated at sporting events, games, or competitions to maintain standards of play and verify observed game rules.