Benjamin Hyland
Red Mesa Cantina
St. Petersburg,FL
1
Certification
12
years of professional experience
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Work History
Bartender/Server
4 Years 5 Months- Provide exceptional service in a high-volume restaurant, effectively managing multiple tables and bar guests simultaneously.
- Maintaining efficiency in a fast-paced environment, ensuring customer satisfaction and accurate delivery of food and beverages.
- Handle high-pressure situations with professionalism and attention to detail.
- Collaborate with team members to maintain smooth operations and exceed guest expectations.
Crew Chief
11 Months- Communicated with clients to ensure understanding of services and built lasting relationships to maximize satisfaction.
- Managed equipment inventory and maintenance, maintaining operational efficiency.
- Prepared estimates and project scopes for customers while providing ongoing updates to foster confidence.
Project Manager/Crew Leader
6 Years 2 Months- Supervised teams of 2-10 employees on residential and commercial restoration projects involving water, mold, fire, and bio-hazard damage.
- Estimated and coordinated new projects, ensuring client trust and satisfaction through effective communication.
- Conducted on-site training to develop new team members, enhancing operational performance.
- Managed out-of-state storm damage response projects, leading temporary teams and handling multiple projects simultaneously.
Shop Crew Member
6 Months- Delivered excellent customer service and adhered to food safety and sanitation regulations.
- Processed orders and transactions efficiently, maintaining accuracy and a positive guest experience.
Education
Bachelor’s Degree - General Studies, Business
Associate of Arts
High School Diploma
Skills
Leadership & Team Management
Customer Service
Highly reliable
Team player attitude
Operations Coordination
Communication & Interpersonal Skills
Training & Development
Problem-Solving & Adaptability
Project Estimation & Execution
Strong multitasking
Certification
- IICRC Certified: Water Damage Restoration
- IICRC Certified: Applied Microbial Remediation
Timeline
Bartender/Server
Red Mesa Cantina
01.2022 - CurrentRead More
Crew Chief
Servpro of Central St. Petersburg
02.2021 - 01.2022Read More
Shop Crew Member
Jimmy John’s Sandwiches
06.2015 - 12.2015Read More
Project Manager/Crew Leader
Servpro of Minnetonka
12.2014 - 02.2021Read More
Armstrong High School
High School Diploma
Read More
University of South Florida
Bachelor’s Degree from General Studies, Business
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Minneapolis Community and Technical College
Associate of Arts
Read More