Benjamin Iannucci IV
Carlisle,PA
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times. Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.
Overview
1
1
year of professional experience
Work History
Host
Shades Bar And Grill
01.2023 - 06.2023
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Used cash registers and credit card machines to cash out customers.
Busser
Texas Roadhouse
03.2022 - 12.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
Education
Carlisle Area High School
Carlisle, PA06.2024
Skills
- Takeout Management
- Dining Room Management
- Station Preparation
- Systems Analysis
- To-go order preparation
- Dining area maintenance
- Beverage preparation
- Table setting knowledge
Sports
At Carlisle High School, I am currently apart of a cross country team and will soon be apart of a Esport team. I only ask if my hours can be worked around my after school activities please and thank you.
Timeline
Host
Shades Bar And Grill
01.2023 - 06.2023
Busser
Texas Roadhouse
03.2022 - 12.2022
Carlisle Area High School
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