Benjamin Keel
Clarksville,Tennessee
Summary
While taking a break from upper level education to build experience and knowledge working, I am committed to bettering myself and the people around me every day. Passionate about having a purpose in life and driven to find it in helping others and working hard with a group of people I respect. Dedicated to working with my hands and not afraid of taking action when called.
Responsible Production Associate that contributes to team and company success. Dedicated to tackling tasks and completing work under pressure. Focused on quality of work and communicating with office to ensure a finished product.
Organized Customer Service Representative with distinct commitment to top-of-the-line customer service. Friendly worker known for maintaining excellent service levels in busy times, streamlining seating protocols and assisting team members. Successful at answering phones while greeting people in person and consistently upholding professional standards.
Overview
8
8
years of professional experience
Work History
Host
Blackhorse Pub
Clarksville, TN
08.2016 - 06.2017
- Greeted guests and gathered information to seat groups or place on waitlist.
- Answered calls to provide dining information and take party reservations.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Production Associate
Trane Technologies
Clarksville, TN
05.2019 - 08.2020
- Worked in large production, building condenser sections for all of Trane's HVAC units.
- Diligently maintained safety standards.
- Completed product assembly according to standardized procedures.
- Inspected and repaired products to meet quotas.
- Examined final products for conformance with quality and design standards.
- Used handheld and power tools to perform operational and routine tasks.
HVAC Technician
Trane Technologies
Clarksville, TN
05.2023 - Current
- Assembled and Installed control boxes on Trane's large production line IPAK1.
- Assisted in runtesting and troubleshooting units that were in production.
- Helped with communicating during interpersonal issues and production issues to keep work flowing and make production as efficient and seamless as possible.
- Lifted heavy materials (90+lbs) and worked long hours during peak seasons in HVAC production.
- Worked in uncomfortable or cramped spaces to rework or repair units.
- Worked in uncomfortable weather to fix units outside that we not ready to be shipped to clients.
Education
High School Diploma -
Rossview High School
Clarksville, TN06.2017
Bachelor of Applied Science - Environmental Sustainability And Technology
Middle Tennessee State University
Murfreesboro, TN (Unfinished)Skills
- Workflow Optimization
- Heavy Labor and Working with Hands
- Quality control
- Customer Service
- Working Under Pressure
- Strong interpersonal skills
Timeline
HVAC Technician
Trane Technologies
05.2023 - Current
Production Associate
Trane Technologies
05.2019 - 08.2020
Host
Blackhorse Pub
08.2016 - 06.2017
High School Diploma -
Rossview High School
Bachelor of Applied Science - Environmental Sustainability And Technology
Middle Tennessee State University
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