Benjamin Knipp

• Managed day-to-day business operations.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Generated revenues yearly and effectively capitalized on industry growth.
• Established foundational processes for business operations.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Interacted well with customers to build connections and nurture relationships.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Reduced operational risks while organizing data to forecast performance trends.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Trained and guided team members to maintain high productivity and performance metrics.

• Recorded logs of train car destinations and contents.
• Inspected train in motion and stationary to determine proper functionality.
• Performed daily inspections on switches.
• Prepared forms, required reports, switch lists and train orders daily.
• Negotiated and directed train and rail cars movement.
• Cut, switched and supervised loading and unloading of railcars.
• Performed air brake and electrical connection coupling.
• Conferred with engineers regarding train routes, timetables and cargoes and discussed alternative routes in response to rail defects or obstructions.

5 year apprenticeship to Journeyman and Foreman in all aspects of industrial/commercial custom HVAC, design, fabrication and installation.

• Proved successful working within tight deadlines and a fast-paced environment.
• Worked effectively in fast-paced environments.
• Worked well in a team setting, providing support and guidance.

Sort and distribute packages for delivery.