BENJAMIN LAKE
Victoria,TX
Summary
PGA Class A Golf Professional with over 10 years of progressive experience in golf operations, staff leadership, and tournament management. Currently serving as Head Golf Professional at Riverside Golf Course, overseeing all aspects of golf operations, programming, and staff performance. Proven ability to drive revenue growth, improve operational efficiency, and deliver a high-quality player experience. Prepared to transition into a Director of Golf role within a private club environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Head Golf Professional
Riverside Golf Course
Victoria, TX
01.2025 - Current
- Direct all daily golf operations including golf shop, outside services, tournaments, and customer experience
- Lead, train, and supervise staff, establishing performance standards and improving operational consistency
- Develop and execute a comprehensive annual tournament calendar
- Increased tournament revenue by over 25% through expanded programming and improved event execution
- Expanded golf shop merchandising strategy, increasing retail performance
- Increased online engagement by over 300% through newsletters and targeted social media campaigns
- Collaborate with STPGA Junior Tour and AJGA to execute high-level junior tournaments
- Implement systems to improve pace of play and overall course experience
- Coordinate with Parks & Recreation leadership on strategic initiatives
Assistant Golf Professional
Briggs Ranch Golf Club
San Antonio, TX
01.2023 - 01.2025
- Delivered high-level member service in a premier private club environment
- Coordinated multi-day member tournaments and custom golf events
- Managed tee sheet, billing, and merchandising using Jonas POS
- Managed caddie program supporting 1,500+ loops annually
First Assistant Golf Professional
Victoria Country Club
Victoria, TX
01.2022 - 01.2023
- Golf Operations Staff (Cart Attendant to Golf Shop) | 2015–2022
- Progressed from cart attendant to Assistant Golf Professional following college graduation
- Supervised golf shop and outside service operations
- Organized and executed MGA and member events
- Worked with MGA leadership and Board of Directors on planning and scheduling
Education
Bachelor of Science - Biology
University of Houston
VictoriaSkills
- Golf Operations Management
- Staff Leadership & Development
- Tournament & Event Execution
- Member Experience & Engagement
- Instruction & Player Development
- Merchandising Strategy
- Revenue Growth & Performance
- Golf 365 Pro
- Golf Genius
- Jonas POS
Certification
PGA of America – Class A Professional (2024)
ADDITIONAL EXPERIENCE & STRENGTHS
- Extensive tournament operations experience across member and junior events
- Demonstrated ability to develop staff and improve team performance
- Strong focus on enhancing player and member experience
- Experience coordinating with leadership, committees, and external organizations
- Background in both private club and high-volume public golf environments
Timeline
Head Golf Professional
Riverside Golf Course
01.2025 - Current
Assistant Golf Professional
Briggs Ranch Golf Club
01.2023 - 01.2025
First Assistant Golf Professional
Victoria Country Club
01.2022 - 01.2023
Bachelor of Science - Biology
University of Houston