Gregory Roberts
Volo,IL
Summary
Dynamic and results-driven Golf Professional with over 25 years of experience in golf operations, management, and instruction. Proven track record in increasing sales, enhancing member experiences, and leading successful teams in high-pressure environments. Skilled in budgeting, staff training, event management, and utilizing technology to improve performance and operations.
Overview
26
26
years of professional experience
Work History
Head Golf Professional
Hawthorn Woods Country Club, KemperSports
Hawthorn Woods, IL
01.2019 - Current
- Oversee the Golf Operation Staff, including Assistant Golf Professionals and support staff
- Manage Open to Buy Plan and purchasing of goods for sale, achieving growth across all sales categories
- Develop and execute strategies to increase participation in golf events and leagues
- Handle budgeting, including payroll, operating expenses, and capital expenditures
- Implemented an Indoor Golf Simulator and created a successful Indoor Golf League
- Conduct golf instruction using computer V1 and JC Video analysis software.
1st Assistant Golf Professional
Hawthorn Woods Country Club, KemperSports
Hawthorn Woods, IL
03.2007 - 06.2019
- Managed Open to Buy Plan and improved merchandise sales through innovative initiatives
- Coordinated over 40 member and non-member events annually using CDGA Tournament Software
- Developed a comprehensive Rules and Regulations Manual for golf staff.
General Manager
Vernon Hills Golf Club, KemperSports
Vernon Hills, IL
06.2016 - 12.2018
- Managed all operational aspects, including budget creation and marketing plan implementation
- Coordinated with grounds staff to ensure the seamless execution of daily operations
- Negotiated significant purchases, including a new cart fleet and greens roller
- Led staff training initiatives focused on delivering superior service.
Transition/Interim General Manager
Fox Lake Country Club, KemperSports
Fox Lake, IL
01.2012 - 02.2012
- Facilitated seamless communication during the transition period, ensuring operational stability
- Assisted in setting up operational budgets and new pricing structures for memberships and events.
Factory Authorized Club Fitter
Acushnet Company
Carlsbad, CA
03.2006 - 09.2006
- Expertly fitted Titleist Golf Equipment using performance monitors, generating over $250,000 in sales within six months.
Assistant Golf Professional
Merit Club
Libertyville, IL
03.2002 - 03.2006
- Managed merchandising of both hard and soft goods, achieving annual golf shop sales of $350,000.
- Developed and managed budgeting for a team of 18, including outside service staff, assistants, interns, and golf professionals.
- Organized 10 member events and 12 outside events annually, enhancing member engagement and satisfaction.
- Authored the Outside Service and Caddie Rules and Regulation Handbooks to standardize operations and improve service quality.
- Processed inventory management, including receiving and month-end counting, to maintain optimal stock levels.
- Increased golf club sales through personalized custom fitting, utilizing the Vector Launch Monitor.
1st Assistant Golf Professional
West Bay Club
Estero, FL
01.2003 - 03.2003
- Organized member events using Tournament Software
- Managed inventory processes including receiving, displaying, pricing, and month-end counting
- Provided golf instruction and customer service, utilizing calligraphy for presentations.
Assistant Golf Professional
Wynstone Golf Club
North Barrington, IL
03.2001 - 12.2001
- Coordinated junior golf programs for over 100 juniors
- Managed Women’s Nine and Eighteen Hole League
- Organized member and outside events using GHIN Tournament Software
- Oversaw inventory management and club fitting initiatives, focusing on women and juniors.
1st Assistant Golf Professional
Mission Hills Country Club, American Golf Corporation
Northbrook, IL
03.1999 - 10.2000
- Served as Outside Service Manager and Tournament Coordinator
- Supervised inventory management and provided golf instruction and club fitting.
Education
Specialized Associate Degree in Professional Golf Management -
Professional Golfers Career College
Temecula, CA06.1998
Studied Business and English -
College of Lake County
Grayslake, IL06.1996
Studied Electrical Engineering Technology -
Purdue University
West Lafayette, IN06.1994
Skills
- Golf Operations Management
- Budgeting and Financial Management
- Staff Training and Development
- Golf Instruction and Coaching
- Event Planning and Coordination
- Inventory Management
- Customer Relationship Management
Volunteer Experience
Folds of Honor Hero 100 Golf Marathons, Volunteer Organizer, Conducted 5 golf marathons, generating over $175,000 in donations to support educational scholarships for the children of fallen and disabled service members.
References
References available upon request.
Timeline
Head Golf Professional
Hawthorn Woods Country Club, KemperSports
01.2019 - Current
General Manager
Vernon Hills Golf Club, KemperSports
06.2016 - 12.2018
Transition/Interim General Manager
Fox Lake Country Club, KemperSports
01.2012 - 02.2012
1st Assistant Golf Professional
Hawthorn Woods Country Club, KemperSports
03.2007 - 06.2019
Factory Authorized Club Fitter
Acushnet Company
03.2006 - 09.2006
1st Assistant Golf Professional
West Bay Club
01.2003 - 03.2003
Assistant Golf Professional
Merit Club
03.2002 - 03.2006
Assistant Golf Professional
Wynstone Golf Club
03.2001 - 12.2001
1st Assistant Golf Professional
Mission Hills Country Club, American Golf Corporation
03.1999 - 10.2000
Specialized Associate Degree in Professional Golf Management -
Professional Golfers Career College
Studied Business and English -
College of Lake County
Studied Electrical Engineering Technology -
Purdue University
Similar Profiles
Kyle LakeKyle Lake
First Assistant Golf Professional at Hawthorn Woods Country ClubFirst Assistant Golf Professional at Hawthorn Woods Country Club
Danny SavilleDanny Saville
Camp Counselor at Hawthorn Woods Country ClubCamp Counselor at Hawthorn Woods Country Club
Sierra BrandSierra Brand
Waitress/Hostess at Hawthorn Woods Country ClubWaitress/Hostess at Hawthorn Woods Country Club