Benjamin Leonard
Boca Raton,FL
Summary
I come from a hardworking family. My employment progression has been based on being very reliable, flexible, and willing to work hard. My experiences have been diverse and have progressed to more responsibilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Member Experience Ambassador
The Edge Fitness Network
Essex Junction, VT
07.2021 - 07.2022
- Promoted to Member Ambassador
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Made sure members and guests experiences were memorable, positive, and engaging.
- Resolved member or club issues effectively and immediately.
- Collaborated with club sales and retention activities.
- Ensured club was clean and safe for members and guests.
Member Services Team Member
The Edge Total Fitness Network
Essex Junction, VT
07.2021 - 06.2022
- Customer Service/Customer Facing
- High energy environment requiring expert multi-tasking skills.
- Promote club activities in all departments.
- Greet and welcome existing and new members.
- Maintain club appearance and sanitization.
- Answered phones and directed inquiries to appropriate department.
Laborer Worker
Cedar Glenn Property Maintenance
South Burlington, VT
12.2019 - 06.2022
- Reported to foreman and completed assignments in a timely and complete manner
- Represented Cedar Glen in customer facing role
- Ensured job was complete prior to departing client
- All year property maintenance activities (Lawn Care/Winter Snow Removal)
Footwear Sales Associate
Dick Sporting Goods
Williston, VT
10.2020 - 06.2021
- Drove team revenue totals by bringing in top sales numbers.
- Maintained accurate knowledge of new products and services based on changing market trends.
- Promoted up-selling of laces, scent balls and storage boxes to increase revenue and customer satisfaction.
- Greeted and offered sales assistance to every customer upon entry into store.
Food Service Team Member
Barnyard Pizza
South Burlington, VT
02.2021 - 05.2021
- Received orders from customers and input into order management system.
- Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
- Prepared food orders to support waitstaff and other team members.
- Distributed food during busy peak periods to drive customer satisfaction.
Education
Bachelor of Arts - Marketing (Real Estate Focus)
Lynn University
Boca Raton, FL05.2026
Skills
- CPR & AED Certified
- Verbal and Written Communication
- Guest Satisfaction & Customer Service
- POS Transactions
Certification
- CPR
- AED
Timeline
Member Experience Ambassador
The Edge Fitness Network
07.2021 - 07.2022
Member Services Team Member
The Edge Total Fitness Network
07.2021 - 06.2022
Food Service Team Member
Barnyard Pizza
02.2021 - 05.2021
Footwear Sales Associate
Dick Sporting Goods
10.2020 - 06.2021
Laborer Worker
Cedar Glenn Property Maintenance
12.2019 - 06.2022
Bachelor of Arts - Marketing (Real Estate Focus)
Lynn University
Similar Profiles
Verlycia DixonVerlycia Dixon
Certified Fitness Instructor at Edge Fitness ClubCertified Fitness Instructor at Edge Fitness Club
Samuel RadaszkiewiczSamuel Radaszkiewicz
Fitness Consultant at The Edge Fitness ClubsFitness Consultant at The Edge Fitness Clubs
Oscar LeonOscar Leon
Membership Advisor at The Edge Fitness ClubsMembership Advisor at The Edge Fitness Clubs
Nicolas G. SuarezNicolas G. Suarez
Football Official at Officials of FloridaFootball Official at Officials of Florida
Jacob VeitJacob Veit
Customer Care Advocate at The Rx AdvocatesCustomer Care Advocate at The Rx Advocates