Benjamin Lewis
Summary
Hardworking Automotive Technician with 6 years of experience in the field. I started as a Lube Tech in 2018, and have advanced over the years into a senior Lead Technician. I currently have 1400+ documented hours of training on the CDJR platform, as well as numerous hours of other non-brand specific training. Experienced in training multiple newly hired Junior Technicians over the last 3 years. Willing to learn/train to achieve team success. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Quick Lane Technician
Gibbons Ford
09.2018 - 11.2019
- Maintained a clean and organized work environment for optimal efficiency and safety.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Checked fluids, tires, brakes, and other systems as part of 36-point inspection.
- Performed state safety and emissions inspections.
- Performed routine maintenance tasks to ensure vehicles' reliability and longevity.
Automotive Technician
Scranton Dodge Chrysler Jeep
11.2019 - 02.2020
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Performed safety and emissions inspections.
- Completed customer orders and warranty services according to manufacturer specifications.
- Repaired and replaced worn and damaged components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Automotive Technician
Tunkhannock Auto Mart
02.2020 - 11.2021
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed safety and emissions inspections.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
Automotive Technician
Motorworld CDJR
11.2021 - Current
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed safety and emissions inspections.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
- Diagnosed complex electrical issues, restoring vehicle functionality.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
Education
High School Diploma -
Wyoming Valley West Senior High School
Plymouth, PA05.2018
Associate of Applied Science - Diesel Technology
Johnson College
Scranton, PA05.2020
Skills
- Strong Work Ethic
- Problem-Solving
- Coaching abilities
- Inspecting vehicles
- Engine, Transmission & Suspension Repairs
- Electrical Diagnostics
- Brake Systems
- Tire Services
- Heating and Air Conditioning
Certification
- 1400+ Hours of Automotive Training
- EPA 609
- Class 7 State inspection License
- Emissions Inspection License
Timeline
Automotive Technician
Motorworld CDJR
11.2021 - Current
Automotive Technician
Tunkhannock Auto Mart
02.2020 - 11.2021
Automotive Technician
Scranton Dodge Chrysler Jeep
11.2019 - 02.2020
Quick Lane Technician
Gibbons Ford
09.2018 - 11.2019
High School Diploma -
Wyoming Valley West Senior High School
Associate of Applied Science - Diesel Technology
Johnson College
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