Summary
Overview
Work History
Education
Skills
Music and film
Timeline
Generic

Benjamin Leyda

Summary

My background in scouting both in the program, where I achieved Eagle scout, the highest rank, and employment by the organization has established in me the skills of leadership, preparedness, and personal management. These skills, in combination with the ones I have gained from the service industry and kitchen and my familiarity with them, such as multitasking and customer service skills, allow me to be a hardworking asset rather than a detriment to the workplace.

Overview

2
2
years of professional experience

Work History

Program Area Director

Mitigwa Scout Reservation
06.2024 - 07.2024
  • Organized, established, and supervised the area of camp which teaches first-year scouts many of the requirements for the ranks of scouting.
  • Worked with my staff to meet the expectations of the camp and program directors in a timely manner.
  • Interacted and entertained guests during their time at camp, including downtime and camp-wide events.
  • Created a culture of accountability among staff members by setting clear expectations regarding job responsibilities and performance goals consistent with company values and the preplanned schedule I established and provided timely feedback and implemented corrective actions when necessary.
  • Improved customer satisfaction ratings by reinforcing a customer-centric approach within the area teams.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Runner

Flix Brewhouse
12.2022 - 04.2024
  • Delivered food and drinks to guests within multiple theaters in a timely manner to ensure health and employer standards.
  • Responded proactively to requests from supervisors and peers and guests alike, displaying strong problem-solving abilities, fostering positive relationships.
  • Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
  • Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
  • Assisted with bussing tables and cleaning up spills as well as cleaning up theaters in a timely manner between showings.
  • Monitored food and beverage supplies and dining area supplies, assisting with restocking when needed.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Answered customer questions about food and beverage items and assisted with menu selections.

Program Staff Member

Mitigwa Scout Reservation
06.2023 - 07.2023
  • Taught groups of first year scouts the first-aid requirements of the scouting ranks.
  • Hosted camp sites to ensure guests have a high quality experience while arriving, staying, and leaving camp property.
  • Interacted with and entertained guests during camp-wide events.
  • Assessed risks proactively within projects; implemented mitigation strategies accordingly to safeguard against potential issues arising later on.
  • Cultivated a positive work environment by promoting open communication channels among staff members.
  • Provided general program information and assistance.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.

General Kitchen Staff

Mitigwa Scout Reservation
06.2022 - 07.2022
  • Collaborated with team members to streamline kitchen processes, resulting in more efficient workflows.
  • Managed multiple tasks simultaneously while maintaining accuracy and speed in a fast-paced environment.
  • Demonstrated versatility by working various roles within the kitchen as needed, from dishwashing to food prep.
  • Consistently adhered to proper food handling procedures, minimizing contamination risks and promoting health safety standards.
  • Supported positive workplace culture by actively engaging with coworkers in a respectful manner.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained high personal grooming standards and uniform presentation.
  • Assisted in setting up and breaking down kitchen stations.

Education

Bachelor of Arts - Architecture

Iowa State University
Ames, IA
05.2029

High School Diploma -

Herbert Hoover High School
Des Moines, IA
05.2024

Skills

  • Team Management
  • Technical skills
  • Customer Service
  • Problem-Solving
  • Time Management
  • Multitasking
  • Reliability
  • Team Leadership
  • Adaptability and Flexibility

Music and film

Listening to music and watching movies are two of my favorite pastimes. Music allows me to express myself both in mood and personality. Learning the intricacies of each song or production is also very interesting to me and finding new things in a song I have listened to for many years brings new life into music and allows me to enjoy it that much more. Film goes hand in hand with this as in many films there are subtle clues and hints at a story larger than main plot. Learning about these details found in the production of the film or the film itself similarly give me more to enjoy about it. Learning about more music and film also allows me to connect with more people, creating a more enjoyable environment for both the people I work with and the small daily interactions with strangers.

Timeline

Program Area Director

Mitigwa Scout Reservation
06.2024 - 07.2024

Program Staff Member

Mitigwa Scout Reservation
06.2023 - 07.2023

Runner

Flix Brewhouse
12.2022 - 04.2024

General Kitchen Staff

Mitigwa Scout Reservation
06.2022 - 07.2022

Bachelor of Arts - Architecture

Iowa State University

High School Diploma -

Herbert Hoover High School

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Benjamin Leyda