Benjamin Lockman
Wahiawa,HI
Summary
Enthusiastic and reliable customer-focused server with 2 years of experience who takes pride in creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. Adept at multitasking, remaining composed under pressure, and adapting to changing customer needs.
Overview
5
5
years of professional experience
Work History
Server
California Pizza Kitchen
08.2021 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Grocery Bagger
Commissary
11.2018 - 08.2021
- Pleasantly greeted customers and provided prompt and courteous service.
- Helped customers complete purchases by moving heavy items and bagging purchases.
- Communicated with customers and staff politely and professionally to uphold store standards.
Education
BBA - Finance
University of Hawaii - West Oahu
Kapolei, HI05.2025
Associate of Arts - Business
Leeward Community College
Pearl City, HI06.2023
High School Diploma -
Leilehua High School
Wahiawa, HI05.2021
Skills
- Teamwork
- Suggestive Selling
- Menu Memorization
- Food Sales and Promotion
- Cash Handling
- Wine and Liquor Service (Liquor Card Certification, HI)
References
- Derrick Rabaino California Pizza Kitchen General Manager (808)379-3650
- Robert Davis Complex Area Superintendent-Department of Education Hawaii (808) 741-2146
Timeline
Server
California Pizza Kitchen
08.2021 - 08.2023
Grocery Bagger
Commissary
11.2018 - 08.2021
BBA - Finance
University of Hawaii - West Oahu
Associate of Arts - Business
Leeward Community College
High School Diploma -
Leilehua High School
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