Detail-oriented team player with strong organizational and problem solving skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and a passion for learning.
Overview
9
9
years of professional experience
Work History
Licensed Insurance Producer
Meimarides Financial Group
Mansfield, MA
02.2017 - Current
Promoted products and services using upselling and other sales strategies.
Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Provided coverage option information to assist clients in protecting assets.
Utilized targeted email campaigns and cold calling to increase revenue.
Enhanced team performance by sharing industry knowledge and best practices with colleagues during training sessions and meetings.
Assisted clients during claim submission processes, ensuring all required documentation was completed accurately and submitted in a timely manner.
Met with prospective clients to discuss insurance needs and provide solutions.
Veterinary Receptionist
Vet Urgent Care Center
Easton, MA
07.2023 - 02.2024
Managed multi-line phone system and pleasantly greeted patients.
Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
Maintained office and waiting room, keeping common areas clean and tidy.
Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
Triaged incoming patients to determine treatment needs and urgency of care.
Sales Associate
Rite Aid
Mansfield
07.2015 - 08.2016
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.