Benjamin M. Gordy

• Provide comprehensive imaging support across multiple departments, including Radiology, Cardiology, and other medical units, to address a range of imaging-related issues.
• Facilitate workflow enhancements and resolve technical issues for radiology technicians and radiologists, ensuring smooth operation of imaging processes.
• Troubleshoot and resolve technical problems within multiple third-party imaging applications integrated with Epic, improving system reliability and user satisfaction.
• Collaborate closely with the Epic Radiant and Enterprise Imaging teams to align imaging protocols, implement system upgrades, and optimize cross-functional workflows.
• Serve as a key resource for Epic-related queries within imaging services, promoting efficient and accurate use of Epic Radiant in clinical settings.

• Key member of the Pharmacy IS team responsible for launching multiple retail pharmacies across the healthcare system, ensuring seamless integration of technology and systems.
• Configured and maintained essential application software, hardware, and devices, including printers, barcode scanners, and critical medication management systems.
• Provided comprehensive support and maintenance for BD/Carefusion products, including Pyxis, Codonics, and HealthSite Viewer, to enhance medication safety and operational efficiency.
• Managed user access and permissions for Pyxis systems, maintained related servers, and validated data integration with Epic, ensuring accurate and secure information flow.
• Led the data migration and user education initiative for the transition of all retail pharmacies from McKesson to Epic, supporting continuity and historical data accessibility.

• Managed all ERX-to-NDC mapping using Sentry Data Systems software, ensuring accurate medication data alignment for inventory and compliance purposes across the pharmacy network.
• Generated and analyzed finance reports, producing actionable variance reports to support Pharmacy managers in optimizing budget allocations and managing cost variances.
• Collaborated closely with pharmacy management to deliver customized data insights and reporting solutions, supporting financial decision-making and operational efficiency.

I was the lead technician responsible for all daily duties including but not limited to stocking the pharmacy, preparing medications for delivery, and stocking all OmniCell stations.