Benjamin Minor
Simsbury,CT
Summary
I am a dynamic and detail-oriented professional with over 3 years of fine dining experience, notably at Millwrights. I have excelled in enhancing customer satisfaction and sales through exceptional communication and upselling techniques. I am skilled in various restaurant roles including; serving, bussing, bartending, host, line cook, and barback. Additionally, I hold a Food Handlers Certification. My resume demonstrates proven track record in improving guest experiences and training new staff, showcasing both hard and soft skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Wabi Sabi
04.2024 - 07.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Cultivated warm relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Server
Aloha Beer
08.2023 - 01.2024
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Explained menu items and suggested appropriate options for food allergy concerns.
Busser
Millwrights Resturaunt
08.2020 - 08.2023
- Trained new staff in bussing and cleaning procedures.
- Cross trained in bartending, event server, hostess, and barback positions.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Provided support during special events, ensuring seamless operations despite increased demands.
- Reset and cleaned tables quickly to prepare for new customers.
Education
High School Diploma -
Simsbury High School
Simsbury, CT06.2022
Skills
- Detail Oriented
- 3 Years of Fine Dining Experience
- Customer Satisfaction
- Exceptional communication
- Food Handlers Certification
- Cross Trained in Every Restaurant Position
Certification
Food Handlers Certification (October 2023)
Timeline
Server
Wabi Sabi
04.2024 - 07.2024
Server
Aloha Beer
08.2023 - 01.2024
Busser
Millwrights Resturaunt
08.2020 - 08.2023
High School Diploma -
Simsbury High School
Similar Profiles
Sara AkkarSara Akkar
Culinary Director at Wabi Sabi RestaurantCulinary Director at Wabi Sabi Restaurant
John DomenechJohn Domenech
Sushi Chef at wabi sushi wagonSushi Chef at wabi sushi wagon
Scarlet RomeroScarlet Romero
Hostess at Wabi House DallasHostess at Wabi House Dallas