Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Benjamin Minor

Simsbury,CT

Summary

I am a dynamic and detail-oriented professional with over 3 years of fine dining experience, notably at Millwrights. I have excelled in enhancing customer satisfaction and sales through exceptional communication and upselling techniques. I am skilled in various restaurant roles including; serving, bussing, bartending, host, line cook, and barback. Additionally, I hold a Food Handlers Certification. My resume demonstrates proven track record in improving guest experiences and training new staff, showcasing both hard and soft skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Wabi Sabi
West Hartford, CT
04.2024 - 07.2024
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Cultivated warm relationships with regular customers.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.

Server

Aloha Beer
Honolulu, HI
08.2023 - 01.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Busser

Millwrights Resturaunt
Simsbury, CT
08.2020 - 08.2023
  • Trained new staff in bussing and cleaning procedures.
  • Cross trained in bartending, event server, hostess, and barback positions.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Provided support during special events, ensuring seamless operations despite increased demands.
  • Reset and cleaned tables quickly to prepare for new customers.

Education

High School Diploma -

Simsbury High School
Simsbury, CT
06.2022

Skills

  • Detail Oriented
  • 3 Years of Fine Dining Experience
  • Customer Satisfaction
  • Exceptional communication
  • Food Handlers Certification
  • Cross Trained in Every Restaurant Position

Certification

Food Handlers Certification (October 2023)

Timeline

Server

Wabi Sabi
04.2024 - 07.2024

Server

Aloha Beer
08.2023 - 01.2024

Busser

Millwrights Resturaunt
08.2020 - 08.2023

High School Diploma -

Simsbury High School

Food Handlers Certification (October 2023)

Benjamin Minor