Benjamin Minor
Simsbury,CT
Summary
I am a dynamic and detail-oriented professional with over 3 years of fine dining experience, notably at Millwrights. I have excelled in enhancing customer satisfaction and sales through exceptional communication and upselling techniques. I am skilled in various restaurant roles including; serving, bussing, bartending, host, line cook, and barback. Additionally, I hold a Food Handlers Certification. My resume demonstrates proven track record in improving guest experiences and training new staff, showcasing both hard and soft skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Wabi Sabi
04.2024 - 07.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Cultivated warm relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Server
Aloha Beer
08.2023 - 01.2024
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Explained menu items and suggested appropriate options for food allergy concerns.
Busser
Millwrights Resturaunt
08.2020 - 08.2023
- Trained new staff in bussing and cleaning procedures.
- Cross trained in bartending, event server, hostess, and barback positions.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Provided support during special events, ensuring seamless operations despite increased demands.
- Reset and cleaned tables quickly to prepare for new customers.
Education
High School Diploma -
Simsbury High School
Simsbury, CT06.2022
Skills
- Detail Oriented
- 3 Years of Fine Dining Experience
- Customer Satisfaction
- Exceptional communication
- Food Handlers Certification
- Cross Trained in Every Restaurant Position
Certification
Food Handlers Certification (October 2023)
Timeline
Server
Wabi Sabi
04.2024 - 07.2024
Server
Aloha Beer
08.2023 - 01.2024
Busser
Millwrights Resturaunt
08.2020 - 08.2023
High School Diploma -
Simsbury High School
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