Seeking a Data Entry role to apply 9 years of meticulous attention to detail and strong organizational skills gained in the hospitality, customer service, and mortgage industries, focused on establishing a career foundation for a Data Analyst role.
Overview
6
6
years of professional experience
Work History
Restaurant Server
J. Alexander's Restaurant
07.2022 - Current
Greet all patrons with enthusiasm, respect, and attentiveness in order to maintain a welcoming environment
Answer and address all questions regarding daily features, specific food allergens, and complaints
Provide extensive knowledge of food and wine menu items in order to ensure overwhelming guest satisfaction
Serve alcoholic and non-alcoholic beverages to guests while following all legal consumption policies
Underwriter II
United Wholesale Mortgage
07.2021 - 01.2022
Assessed risk and determined eligibility on all purchase and refinance transactions for borrowers
Communicated with clients to summarize outstanding conditions remaining based on documentation required
Utilized critical thinking when making decisions on approving or denying a loan per lending guidelines
Completed 8-15 loans per day while collaborating with internal team members and providing elite client service
Hospitality Team Member
Mendocino Farms Sandwich Market
01.2020 - 04.2020
Welcomed all guests that walked into the restaurant and assisted in the selection of our menu items
Ran orders to tables in a timely manner while maintaining productiveness throughout all areas of the restaurant
Answered the phone with an energetic demeanor and processed orders for takeout through POS system
Made recommendations about deli sides, beer, and wine selections in order to upsell and further drive sales
Education
Bachelor of Business Administration - Marketing, General Business
Haworth College of Business, Western Michigan University
Kalamazoo, MI
Skills
Self-motivated
Microsoft excel
Accountability
Relationship building
Active listening
Customer service
Flexible
Communication
Teamwork
Time management
Point-of-Sale system
Adaptability
Timeline
Restaurant Server
J. Alexander's Restaurant
07.2022 - Current
Underwriter II
United Wholesale Mortgage
07.2021 - 01.2022
Hospitality Team Member
Mendocino Farms Sandwich Market
01.2020 - 04.2020
Bachelor of Business Administration - Marketing, General Business
Haworth College of Business, Western Michigan University