Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaime Velez

Lowell,Massachusetts

Summary

A passionate student pursuing a bachelor's degree in business management. Looking for a position as an intern to assist me learn and gain experience, as well as the values and work skills I'll need to succeed in my future profession. Throughout my whole time at my institution, I played baseball as well, exhibiting the same qualities both on and off the field and demonstrating my high level of motivation, energy, dependability, extroversion, and responsibility. I can't wait to expand my leadership abilities, pick up new talents, and advance within an organization.

Overview

3
3
years of professional experience

Work History

Restaurant Server

Asian Imperial Restaurant
10.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.


Security Guard

ISSM Security
07.2022 - 08.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Worked at Methadone Clinics from 5 AM to 12PM

Checkout Clerk

Stop And Shop Supermarket
05.2020 - 08.2020
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Greeted customers entering store and responded promptly to customer needs.

Online Shopper

Stop & Shop
05.2020 - 08.2020
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Worked productively with customers to meet order requirements and service expectations.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Education

Business Administration And Management

Fitchburg State University
Fitchburg, MA
05.2024

High School Diploma -

Lowell High School
Lowell, MA
06.2019

Skills

  • Good leadership Skills
  • Self-Motivated
  • Good decision making
  • Good with Time Management
  • Clear Verbal and written Communication
  • Product and Service Knowledge
  • Strategic Planning
  • Customer Relationship Management

Languages

Spanish
Full Professional

Timeline

Security Guard

ISSM Security
07.2022 - 08.2022

Restaurant Server

Asian Imperial Restaurant
10.2021 - Current

Checkout Clerk

Stop And Shop Supermarket
05.2020 - 08.2020

Online Shopper

Stop & Shop
05.2020 - 08.2020

Business Administration And Management

Fitchburg State University

High School Diploma -

Lowell High School
Jaime Velez