Marco Martines
Leominster,MA
Summary
Professional Server/Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bartender/Server
Asian Imperial Restaurant
06.2022 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender/Server/Trainer
Il Forno Ristorante
06.2020 - 06.2021
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Server/Manager/Bartender/Trainer
Sean Patrick's Restaurant
09.2015 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bar Manager
Dessert Bar
11.2010 - 03.2016
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Education
Bachelor of Arts - Spanish Teacher Education
University of Massachusetts - Dartmouth
North Dartmouth, MA05.2003
Skills
- Beverage Preparation
- Payment Processing
- Food Preparation
- Suggestive Selling
Certification
- TIPS certification, exp. 2028
Timeline
Bartender/Server
Asian Imperial Restaurant
06.2022 - Current
Bartender/Server/Trainer
Il Forno Ristorante
06.2020 - 06.2021
Server/Manager/Bartender/Trainer
Sean Patrick's Restaurant
09.2015 - 03.2020
Bar Manager
Dessert Bar
11.2010 - 03.2016
Bachelor of Arts - Spanish Teacher Education
University of Massachusetts - Dartmouth
- TIPS certification, exp. 2028
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