Summary
Work History
Education
Skills
Accomplishments
Timeline
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Clint Folkerts

Colorado Springs ,CO

Summary

Inventive multitasks and remains calm under pressure. Upholds high level of accuracy and quality control in customer service. Displays excellent customer service skills to interact positively with customers and provide memorable experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Restaurant Server

Omlette parlor
900 E. Filmore
04 2024 - Current
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.
  • Cultivated warm relationships with regular customers.
  • Established rapport with regular customers, fostering loyalty through exceptional service.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Elevated the guest experience by anticipating their needs proactively throughout their visit.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.

Short Order Cook

Omlette parlor
900 e. Filmore
04 2024 - Current
  • Kept kitchen up to code for health and safety inspections.
  • Understood cooking techniques and fundamentals to maximize safe food handling.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Checked temperature of foods to guarantee doneness and prevent food-borne illnesses.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Handled portion control activities according to specified instructions provided by chef.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Prepared food items according to recipe to drive quality and consistency.
  • Delivered instructions clearly and respectfully to avoid errors due to miscommunication.
  • Contributed to positive workplace environment by fostering strong relationships with co-workers and supporting team efforts toward shared goals.
  • Maintained cleanliness and organization in kitchen, ensuring compliance with health and safety standards.
  • Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
  • Expedited order turnaround times, skillfully juggling multiple food orders simultaneously.
  • Consistently maintained personal hygiene standards as well as the cleanliness of workstations, utensils, and equipment.

Dance Instructor

Barbara Ellis Studio Of Dance
1595 York rd
06 2002 - 12 2016
  • Planned and oversaw group, couples, and individual dance performances.
  • Worked in team-based environment to uphold quality and continuity of service to clients.
  • Offered one-on-one instruction to students by appointment.
  • Planned routines for recitals and performances.
  • Assisted with coordination and administration of complete dance program.
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Adhered to studio guidelines and legal requirements.
  • Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Collaborated with fellow instructors to plan and execute successful recitals showcasing students'' progress and achievements.
  • Implemented injury prevention strategies during warm-ups and cool-downs, ensuring safe practice for all participants.
  • Increased student retention rate with engaging choreography that challenged their abilities while maintaining enjoyment.
  • Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
  • Maintained open communication channels with parents, providing regular updates on their child''s progress and addressing any concerns promptly.
  • Regularly evaluated student progress through assessments, adjusting teaching methods accordingly for optimal results.
  • Developed personalized lesson plans to cater to individual student needs, resulting in improved dance skills.
  • Provided one-on-one coaching sessions for competition preparation, leading to numerous awards and accolades for students.

Cashier

Captain D's Seafood
1234 E. Filmore
09 2023 - 03 2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Associates In Business - Business

Colorado Christian University
01.2027

Skills

  • First Aid/CPR
  • Teambuilding
  • Excellent Communication
  • Flexible and Adaptable
  • Written Communication
  • Problem-Solving
  • Training and Development
  • Decision-Making
  • Self-Motivated

Accomplishments

  • U.S. Army veteran 1997-2001

Timeline

Restaurant Server

Omlette parlor
04 2024 - Current

Short Order Cook

Omlette parlor
04 2024 - Current

Dance Instructor

Barbara Ellis Studio Of Dance
06 2002 - 12 2016

Cashier

Captain D's Seafood
09 2023 - 03 2025

Associates In Business - Business

Colorado Christian University

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Clint Folkerts