Ka'Ron Mathews
CT
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Restaurant Server
Blue Duck Bar&Kitchen
New London, CT
03.2023 - Current
- Managed multiple tasks simultaneously while providing excellent customer service.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Provided exceptional service to high volume of daily customers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Online Fulfillment Lead
Lowes Home Improvment
Lisbon , CT
04.2021 - 12.2021
- Resolved complex customer issues related to order status or shipment tracking information.
- Created reports on order fulfillment performance metrics such as accuracy, turnaround time, and cost savings achieved.
- Trained staff members on proper packing techniques to minimize damage during shipping.
- Processed returns efficiently in accordance with company policies and procedures.
Aviation Maintenance Administrator
United States Navy, USN
Oak Harbor, WA
09.2018 - 03.2019
- Updated internal databases with information about current status of various components used in aircraft systems.
- Analyzed data from aircraft performance logs to identify trends or anomalies that could impact safety or performance.
- Participated in team meetings where ideas were discussed regarding ways to optimize existing processes related to aviation maintenance activities.
- Developed and maintained records of aircraft maintenance, inspections, and repairs.
Ceremonial Guardsman
United States Navy, USN
Washington, DC
07.2016 - 07.2018
- Organized and rehearsed Honor Guard members in preparation for events.
- Presented colors during parades using flags or sabers while marching in formation.
- Participated in wreath-laying ceremonies at government memorial sites.
- Demonstrated professionalism through adherence to military bearing standards.
- Served as an escort for visiting dignitaries when necessary.
Customer Service Representative
McDonald's
Davie, FL
03.2014 - 09.2015
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Education
High School Diploma -
Western High School
Davie, FL05-2015
Skills
- Point of Sale (POS) System Operations
- Detail Oriented
- Quality Control
- Time Management
- Attention to Detail
- Stress Management
- Discipline and Focused
- Organizational Skills
- Reliable & Trustworthy
- Critical Thinking
- First Aid/CPR
- Memorization
- Communication
Timeline
Restaurant Server
Blue Duck Bar&Kitchen
03.2023 - Current
Online Fulfillment Lead
Lowes Home Improvment
04.2021 - 12.2021
Aviation Maintenance Administrator
United States Navy, USN
09.2018 - 03.2019
Ceremonial Guardsman
United States Navy, USN
07.2016 - 07.2018
Customer Service Representative
McDonald's
03.2014 - 09.2015
High School Diploma -
Western High School
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