Hayden Etchison
West Burlington
Summary
Dynamic and dedicated professional with a proven track record in customer satisfaction at The Busted Cup Brewhouse. Skilled in upselling and menu recommendations, I excel in enhancing guest experiences while maintaining cleanliness. Certified in First Aid and CPR, I bring a compassionate approach to service, ensuring comfort and dignity for all.
Overview
3
3
years of professional experience
Work History
Restaurant Server
The Busted Cup Brewhouse
03.2025 - Current
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Upsold menu items effectively, contributing to increased sales revenue for the establishment.
Certified Nursing Assistant
Southeast Iowa Regional Medical Center
04.2024 - 04.2025
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Supported nursing team by maintaining clean and organized patient areas.
- Learned proper handling and usage of medical equipment under supervision.
Host
Applebee's Grill + Bar
06.2022 - 10.2023
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Coordinated with kitchen and wait staff to facilitate smooth service flow.
- Monitored dining area, addressing guest needs promptly to enhance satisfaction.
Education
High School Diploma -
West Burlington Arnold Jr/Sr High School
West Burlington, IA05-2025
Certificate - Certified Nursing Assistant
Southeastern Community College
West Burlington, IA04-2024
Skills
- Customer satisfaction
- Order taking
- Cleanliness
- Menu recommendations
- Guest service
- First Aid
- CPR
- I-PACT
Timeline
Restaurant Server
The Busted Cup Brewhouse
03.2025 - Current
Certified Nursing Assistant
Southeast Iowa Regional Medical Center
04.2024 - 04.2025
Host
Applebee's Grill + Bar
06.2022 - 10.2023
High School Diploma -
West Burlington Arnold Jr/Sr High School
Certificate - Certified Nursing Assistant
Southeastern Community College