Benjamin Morgan
Rossville
Summary
Reliable and detail-oriented logistics professional with 10+ years of experience in warehouse operations, forklift operation, and OS&D claims processing. Adept at using material handling equipment and tracking systems to ensure efficient workflow and minimize inventory discrepancies. Known for a strong work ethic, safety compliance, and ability to work independently while supporting team goals. Has 20 + years of experience in the Information Technology field with a strong focus on PC Hardware, Microsoft Office programs, PC troubleshooting, Software Management, and Basic Networking.
Overview
13
13
years of professional experience
Work History
OS&D Clerk
Schnellecke Logistics
2023.04 - 2024.09
- Reviewed shipping documentation and verified accuracy before processing payments.
- Managed freight tasks including labeling, sorting, and packaging.
- Operated forklifts and pallet jacks to assist with truck unloading.
Forklift Operator
Schnellecke Logistics
2019.12 - 2023.04
- Followed strict safety protocols while operating forklifts and warehouse equipment.
- Tracked inventory and shipments using scanners and digital databases.
- Loaded and unloaded freight via manual and mechanical methods.
CAP 2 Associate
Walmart
2019.03 - 2019.08
- Organized stock based on turnover rates and facility logistics.
- Replenished shelves and relocated merchandise using forklifts and pallet jacks.
Warehouse Associate
Walmart
2019.02 - 2019.05
- Loaded/unloaded trucks using pallet jacks and forklifts.
- Prepared and packaged orders according to specific requirements.
Process Assistant
Amazon
2016.04 - 2018.12
- Drafted reports on production metrics and analyzed performance data.
- Identified process bottlenecks and implemented improvements.
- Supported smooth warehouse operations during understaffed shifts using forklifts and pallet jacks.
Pack Associate
Amazon
2014.02 - 2016.04
- Operated packing machinery and inspected finished goods.
- Handled packaging and loading of shipments in compliance with safety practices.
Plant Operator
Stericycle
2011.06 - 2014.04
- Removed hazardous waste and ensured safe disposal practices.
- Used forklifts to move sterilized medical waste.
- Maintained strict adherence to safety regulations and protocols.
Education
Bachelor of Science - Information Technology
University of Phoenix
Chattanooga, TNCertification - Information Technology
Chattanooga State Technical Community College
Chattanooga, TNHigh School Diploma - undefined
Lookout Valley High School
Chattanooga, TNSkills
- Forklift Operation (Certified)
- OS&D Claims Handling
- Warehouse & Inventory Management
- Shipping & Receiving
- Microsoft Office Suite
- Data Entry & Reporting
- Material Handling Equipment
- Safety & Compliance Procedures
- Self-Motivated & Independent
- IT troubleshooting
- Software installation
- Technical support
- Desktop support
- Microsoft 365
Timeline
OS&D Clerk
Schnellecke Logistics
2023.04 - 2024.09
Forklift Operator
Schnellecke Logistics
2019.12 - 2023.04
CAP 2 Associate
Walmart
2019.03 - 2019.08
Warehouse Associate
Walmart
2019.02 - 2019.05
Process Assistant
Amazon
2016.04 - 2018.12
Pack Associate
Amazon
2014.02 - 2016.04
Plant Operator
Stericycle
2011.06 - 2014.04
Certification - Information Technology
Chattanooga State Technical Community College
High School Diploma - undefined
Lookout Valley High School
Bachelor of Science - Information Technology
University of Phoenix