Benjamin Morinelli
Crozet,VA
Summary
Resourceful Beertender known for high productivity and efficient task completion. Specialize in draft system maintenance, customer service, and beer knowledge. Excel in communication, adaptability, and problem-solving to enhance guest experiences. Committed to creating welcoming atmosphere and ensuring satisfaction with every interaction.
Overview
4
4
years of professional experience
Work History
Beertender
Pro Re Nata
Crozet , VA
03.2021 - Current
- Maintaining an accurate cash drawer throughout shift and ensuring proper balance at the end of each shift.
- Serving beer, wine, cocktails, and other beverages in accordance with local regulations.
- Checking identification of customers to verify age requirements for alcoholic beverage purchases.
- Providing excellent customer service by engaging guests in conversation while pouring drinks or refilling glasses as needed.
- Interacting with customers to ensure their satisfaction with food items and beverages served.
- Assisting with inventory management tasks such as restocking supplies when necessary.
- Complying with safety policies and procedures set forth by the establishment's Health Department regulations.
- Adhering to all applicable laws related to serving alcoholic beverages including state liquor laws.
- Utilizing POS systems for order entry accuracy and efficient payment processing
Maintenance Crew Member
The Lodge at Old Trail
Crozet , VA
07.2020 - 08.2024
- Performed routine maintenance and repair of buildings, grounds, and equipment.
- Replaced light bulbs in ceiling fixtures and lamps throughout the facility.
- Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
- Cleaned air conditioning units to ensure proper functioning.
- Replaced washers, dryers, stoves, refrigerators, dishwashers., when needed.
- Cleared walkways of snow and ice during winter months.
- Checked fire alarms regularly for proper operation.
Education
Business Administration
Blue Ridge Community College
Weyers Cave, VASkills
- Staff Management
- Bar operations management
- Hospitality service expertise
- Organizational ability
- Cash and credit transactions
- Sales expertise
- Identification verification
- Professional Appearance
- Customer Service
- Drywall Repair
- Appliance Repair
- Facilities Maintenance
- Repair work
- Basic Mathematics
Timeline
Beertender
Pro Re Nata
03.2021 - Current
Maintenance Crew Member
The Lodge at Old Trail
07.2020 - 08.2024
Business Administration
Blue Ridge Community College
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