Summary
Overview
Work History
Education
Skills
Timeline
Generic

BENJAMIN NICOLAS

Randolph,MA

Summary

Experienced bank teller with a strong background in customer service and sales within the retail industry. Skilled in upselling, cross-selling, and merchandising. Highly organized and detail-oriented with excellent communication abilities. Dedicated to fostering client relationships and delivering exceptional customer service. Brings valuable experience from the retail sector. Committed to consistently providing a high level of customer service and excels at quickly building rapport with clients.

Overview

6
6
years of professional experience

Work History

Bank Teller

Abington Bank
Braintree, MA
06.2024 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Sales Associate

Ikea
Stoughton, MA
06.2021 - 11.2023
  • Greeted customers warmly and offered assistance
  • Helped customers find and select products
  • Kept work area clean, organized and free of clutter at all times

General Merchandiser

Target
Stoughton, MA
06.2019 - 08.2021
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
  • Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.

Education

Bachelor of Science (B.S.) - Finance

Bridgewater State University
Bridgewater, MA

High School Diploma -

Holbrook jr sr highschool
Holbrook, MA
06.2019

Skills

  • Time Management
  • Stocking and Replenishing
  • Verbal Communication
  • Social Perceptiveness
  • Excellent People Skills
  • Customer Service
  • Cash Handling Accuracy

Timeline

Bank Teller

Abington Bank
06.2024 - Current

Sales Associate

Ikea
06.2021 - 11.2023

General Merchandiser

Target
06.2019 - 08.2021

High School Diploma -

Holbrook jr sr highschool

Bachelor of Science (B.S.) - Finance

Bridgewater State University
BENJAMIN NICOLAS