Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Languages
Timeline
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Benjamin OHENEBA CHEI

Alexandria,VA

Summary

Motivated and reliable individual seeking a customer service or phone-based position where I can use strong communication skills, problem-solving ability, and a positive attitude to support customers and contribute to team success.

Overview

8
8
years of professional experience

Work History

Facilities Assistant ( FA )

Virginia Commonwealth University (VCU)
Richmond, VA
10.2023 - 12.2025

VCU Commons / Hunton Student Center | Richmond, VA | Oct 2023 – Dec 2025

  • Prepared event spaces by setting up and breaking down furniture and equipment
  • Monitored public areas to ensure cleanliness, safety, and proper use of facilities
  • Assisted with basic AV equipment needs during events
  • Conducted regular rounds of building areas to report maintenance issues
  • Supported staff during routine operations and emergency situations

Information Assistant (IA)

Virginia Commonwealth University (VCU)
Richmond, VA
10.2023 - 12.2025

VCU Commons / Hunton Student Center | Richmond, VA | Oct 2023 – Dec 2025

  • Provided customer service and assisted students and visitors with questions and directions
  • Provided customer service at the front desk in a busy campus building
  • Used strong communication skills to resolve issues and provide accurate information
  • Followed university policies and front desk procedures
  • Helped maintain an organized and professional front desk enviroment

Electrical Associate

Home Depot
Alexandria, VA
07.2022 - 11.2024
  • Assisted customers in selecting electrical products based on their needs.
  • Provided product knowledge and guidance in a fast-paced retail environment.
  • Handled customer questions and helped resolve concerns.
  • Maintained inventory and organized product displays.
  • Worked as part of a team to ensure strong customer service experience.

AV & Lighting Technician

High School Theater
Alexandria, VA
01.2018 - 01.2022
  • Operated lighting and sound equipment during live performances.
  • Worked under pressure to ensure smooth execution of events.

Education

Bachelor of Science - Information Systems

Virginia Commonwealth University (VCU)
Richmond, VA
05-2027

High School Diploma -

Mount Vernon High School
Alexandria, VA
05-2022

Skills

  • Customer Communication & Service
  • Problem-Solving & Conflict Resolution
  • Sales & Persuasive Communication
  • Leadership Potential & Willingness to Learn

Affiliations

  • National Society of Black Engineers (NSBE) – Member
  • Developing Men of Color (DMOC) – Member
  • VCU Information Systems Organization – Member

Languages

English

Timeline

Facilities Assistant ( FA )

Virginia Commonwealth University (VCU)
10.2023 - 12.2025

Information Assistant (IA)

Virginia Commonwealth University (VCU)
10.2023 - 12.2025

Electrical Associate

Home Depot
07.2022 - 11.2024

AV & Lighting Technician

High School Theater
01.2018 - 01.2022

Bachelor of Science - Information Systems

Virginia Commonwealth University (VCU)

High School Diploma -

Mount Vernon High School