Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Benjamin Okafor Jr.

Pareto Population Health Management Practice
Jacksonville,FL
1
Certification
2
years of professional experience

Adaptable professional with a background in healthcare scheduling and retail sales. Known for teamwork, positive service, and accurate recordkeeping. Ready to support provider calendars, maintain smooth appointment flow, and deliver dependable customer care.

Work History

Healthcare Appointment Setter

Pareto Population Health Management Practice | 03.2024 - 03.2024
  • Contacted prospective patients to confirm interest and gather essential screening information.
  • Scheduled patient appointments and coordinated follow-up calls to maintain organized provider calendars.
  • Resolved basic scheduling conflicts by offering alternate times and confirming availability.
  • Documented call outcomes and appointment details accurately in CRM systems.

Sales Associate

7 Months
GNC Live Well | 08.2022 - 03.2023
  • Processed sales transactions accurately using POS systems and cash handling procedures
  • Assisted customers with supplement selections, product questions, and wellness recommendations
  • Maintained organized merchandise displays to support store promotions and brand standards
  • Restocked shelves, faced products, and monitored inventory levels for availability

Education

Bachelor of Arts - Biology

Edward Waters University | Jacksonville, FL | 04-2026
  • Honoree of President's List (Fall 2022, Spring 2026)
  • Dean's List (Spring 2023-Fall 2025)
  • 3.68 GPA
  • magna cum laude graduate
  • Research Project: Type 2 Diabetes and Pancreatic Ductal Adenocarcinoma are risk factors and consequences induced on one another.

Skills

Script adherence
Telephone etiquette
Customer service
Positive demeanor
Problem-solving skills
Script memorization
Teamwork and collaboration
Safety standards
Safety compliance
Environmental management
Life support certification
Vital signs assessment

Certification

  • Basic Life Support, American Heart Association, 5/2026 - 5/2028
  • Certified Nursing Assistant Training, 6/2026 - Present

Timeline

Healthcare Appointment Setter

Pareto Population Health Management Practice
03.2024 - 03.2024Read More

Sales Associate

GNC Live Well
08.2022 - 03.2023Read More

Edward Waters University

Bachelor of Arts from Biology
Read More
Benjamin Okafor Jr.