Benjamin Perry
Texas,Texas
Summary
I am currently the Workflow Manager, overseeing the workshop at Discount Tire in Kyle—one of the busiest locations in Texas. I recently worked with my store manager to reduce wait times by 35% during our busiest season. I make it a habit to arrive about 15 minutes early so I can be fully prepared with all my tools before work begins.
Since the age of 17, I have worked outdoors in the sun for 12–15 hour shifts. On the side, I enjoy building cars from the ground up, and I learned how to weld in high school. After a long day of work, you can usually find me at the gym or attending a Bible study with friends.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Discount Tire
05.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Front of House Employee
Chic-Fil-A
04.2020 - 05.2022
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Was Promoted to Trainer to help develop and guide new employees.
Education
No Degree - Corporate Communication
University of Texas At Austin
Austin, TXSkills
- Problem-solving
- Customer experience
- Customer service and engagement
- Mentoring and coaching
- Teamwork and collaboration
- Team building and leadership
Timeline
Assistant Store Manager
Discount Tire
05.2023 - Current
Front of House Employee
Chic-Fil-A
04.2020 - 05.2022
No Degree - Corporate Communication
University of Texas At Austin
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