Benjamin Peterson
Indianola
Summary
Offering strong organizational skills and calm demeanor in high-pressure situations, with readiness to learn and develop in emergency communication environment. Contributes to understanding emergency protocols and effectively using dispatch software. Ready to use and develop multitasking and communication skills in [Desired Position] role.
Overview
12
12
years of professional experience
1
1
Certification
Work History
EMS Dispatcher
City Ambulance Service
11.2024 - Current
- Contributed to overall team success with consistent adherence to departmental policies and guidelines.
- Reduced errors in incident reporting by implementing a thorough documentation process for all calls and activities.
- Provided vital support during mass casualty events, managing resources effectively under extreme pressure.
- Played a key role in developing new strategies for handling emergency situations as part of a task force committee within the department.
Dispatcher/Customer Service
10 Roads Express
02.2023 - Current
- I make and take calls from post offices across the country and out side carriers
Senior Associate
Harbor Freight Tools
01.2022 - Current
- Senior logistics associate
Head of Maintenance
Optimae LifeServices
09.2021 - 01.2022
- In charge of maintenance on all their properties in 11 counties
Owner/Operator
Ben peterson trucking
07.2017 - 06.2021
- Was a owner operator made and maintained buisness relationship with customers and vendors
Truck Driver
Kounkel trucking
11.2016 - 07.2017
- Hauled livestock and reefer
Truck Driver
E.L. Hollingsworth
03.2013 - 05.2015
- Hauled pop and beer
Education
GED -
Ottumwa High School
Ottumwa, IA05.2007
Skills
- Dispatching
- Landscape maintenance
- Mechanical knowledge
- Organizational skills
- Hand tools
- Cash handling
- Logistics
- Microsoft Word
- Time management
- Irrigation
- Microsoft Outlook
- Customer support
- Groundskeeping
- Bloomberg
- Mechanic experience
- Automotive service
- Research
Certification
- Tanker Endorsement
- Driver's License
- CDL A
- CDL
- Air Brake Endorsement
- Pallet Jack Certification
- Forklift Certification
Personal Information
Authorized To Work: US
Timeline
EMS Dispatcher
City Ambulance Service
11.2024 - Current
Dispatcher/Customer Service
10 Roads Express
02.2023 - Current
Senior Associate
Harbor Freight Tools
01.2022 - Current
Head of Maintenance
Optimae LifeServices
09.2021 - 01.2022
Owner/Operator
Ben peterson trucking
07.2017 - 06.2021
Truck Driver
Kounkel trucking
11.2016 - 07.2017
Truck Driver
E.L. Hollingsworth
03.2013 - 05.2015
GED -
Ottumwa High School
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