Benjamin Powers
Charleston,SC
Summary
Proactive and customer-focused, I excel in fast-paced environments, as demonstrated during my tenure at Parking Management Company. Skilled in vehicle parking and retrieval, and renowned for exceptional customer service, I consistently enhance customer satisfaction. My ability to maintain composure under pressure complements my efficient work ethic, driving positive outcomes and minimizing guest property damage.
Overview
7
7
years of professional experience
Work History
Valet
Parking Management Company
Isle of Palms, SC
05.2022 - Current
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained an uplifting demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Answered guest's questions about property amenities and services.
- Always aware of any potential parking problems to minimize damage to guests property.
Crew Team Member
Chick Fill A
Mount Pleasant, SC
03.2018 - 02.2022
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Switched positions to Back-of-House to assist the kitchen.
Education
Associate Of Science - Biological Sciences
Trident Technical College
Charleston, SC08.2024
Skills
- Customer service and support
- Efficient work ethic
- Patience and composure
- Reliability and punctuality
- Vehicle parking and retrieval
- Manual and automatic driving
Timeline
Valet
Parking Management Company
05.2022 - Current
Crew Team Member
Chick Fill A
03.2018 - 02.2022
Associate Of Science - Biological Sciences
Trident Technical College