Benjamin Quiñones
Metuchen
Summary
Successful Business Coach guides and mentors business owners and CEOs through specialized coaching programs. Implements operational best practices utilizing available tools and skillsets to improve business performance, profitability, and customer satisfaction. Bring 23+ years of relevant work experience in leadership and advanced proficiency using technology and apps.
Overview
25
25
years of professional experience
Work History
ICF Certified Business, Leadership, and Executive Coach
BenQ Coaching
06.2012 - Current
- Attended seminars, business expos, and other events to develop and support small businesses.
- Fostered positive, proactive, and professional relationships to achieve short- and long-term business goals.
- Trained and mentored 394 new personnel hired to fulfill various roles.
- Developed lesson plans, instructional materials, and written practice tests for executives and employees and leadership training courses.
Private Chef
Find Love Everywhere LLC
06.1999 - Current
- Created customized meal plans based on client dietary restrictions and preferences.
- Prepared and cooked over 200 meals per week for clients.
Patient Experience Director
RWJBH - Newark Beth Israel Medical Center
03.2018 - 12.2020
- Designed, managed, and implemented patient research initiatives and focused on patient satisfaction and performance monitoring.
- Established and maintained effective communication with staff, physicians, and community organizations to promote high-quality patient care.
- Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development, and continuing education to employees.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Coach/Trainer/Program Facilitator
RWJBH - Newark Beth Israel Medical Center
03.2017 - 03.2018
- Identified 12 areas in need of improvement and implemented solutions.
- Facilitated dialogue between senior leadership, nursing leadership, and nursing assistants to provide the best possible program and individualized program.
- Provided leadership for nurses and nurse assistants, guiding day-to-day activities and facilitating a patient-centric environment.
Life Skills Coach
XCEL Club
03.2013 - 06.2015
- Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration.
- Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals.
- Supported 6 students with developmental disabilities and autism in building multi-faceted skillset to promote independence and self-confidence.
Project Manager
Auxilio
04.2008 - 03.2018
- Led and managed a staff of 40 team members engaged in administering complex IT infrastructure.
- Coordinated with 20 cross-functional teams to resolve project issues and mitigate risks.
- Proposed and implemented system enhancements to improve the performance and reliability of the storage environment.
Education
Associate of Science - Positive Psychology
University of Pennsylvania
Philadelphia, PA05.2025
Skills
- Executive Coaching and Training
- Continuous Quality Improvement (CQI)
- Social Media Digital Marketing
- Conflict Management
- Staff Training
- Project Management
- Operational Efficiency
- Performance Improvement
- Business Management and Development
- Product and Service Management
- Skill Development Training
- HIPAA Requirements
Affiliations
Stand & Deliver Program | Robert Wood Johnson Hospital | Habitat for Humanity | Boys and Girls Club of New Jersey | United Way | St. Jude’s Children Hospital | Susan B. Anthony Center for Women’s Leadership | WOLF (Women of Leadership Forum) – Best Buy | Make-A-Wish Foundation
Timeline
Patient Experience Director
RWJBH - Newark Beth Israel Medical Center
03.2018 - 12.2020
Coach/Trainer/Program Facilitator
RWJBH - Newark Beth Israel Medical Center
03.2017 - 03.2018
Life Skills Coach
XCEL Club
03.2013 - 06.2015
ICF Certified Business, Leadership, and Executive Coach
BenQ Coaching
06.2012 - Current
Project Manager
Auxilio
04.2008 - 03.2018
Private Chef
Find Love Everywhere LLC
06.1999 - Current
Associate of Science - Positive Psychology
University of Pennsylvania
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