BENJAMIN RAMIREZ

Oversee the airports daily operation, including maintenance, cleanliness and efficiency by creating a positive work environment for employees, ensuring productivity and monitoring efficiency of all processes. Keep track of weekly, monthly, quarterly and yearly goals. Uphold and enforce LATAM’s policies.

Coordinate with remote airports requests for passengers special services, flight closing and passenger boarding
processes
Prepare flights and enter information in the system ( connections, special services, etc.);
Monitor milestones process from beginning to end of the operations
Alerted airport response personnel to crisis situations and handled incoming medical and other emergency
landings.

• Verify documentation related to passenger departure and ensuring that passenger comply with safety and regulations;
• Greet and check-in airline passengers as well as passenger's baggage
• Reschedule departures of the passengers due to flight interruptions
• Assisting passengers on arriving international flights and with misplaced baggage Flight Control Latam Airlines
• Boarded passengers, closed aircraft doors and pulled jet bridge to prepare for departure.
• Processed reservations and issued travel and hotel vouchers.
• Operated computerized system ( SABRE INTERACT) to handle ticketing and check-ins.