Benjamin Reynebeau
Springdale,AR
Summary
Focused customer service professional dedicated to meeting and exceeding customer expectations by delivering industry-leading support. Skilled in handling inbound and outbound calls, online requests and emails with good problem-solving, multitasking and research abilities. Background in the field roles with high-volume customer demands.
Overview
1
1
year of professional experience
Work History
Customer Care Representative
7 Brew Coffee
Springdale, Arkansas
11.2025 - Current
- Ensured quick assistance to enhance customer satisfaction, friendly, and knowledgeable service for routine questions and service complaints either over the phone, email, or social media messages.
- Resolved customer complaints with empathy and professionalism.
- De-escalated customer issues with proven conflict mediation and problem-solving abilities.
- Operated POS systems to issue refunds, receipts, and credits and to customers.
Education
Har-Ber High School
Springdale, ARSkills
- POS operation
- Customer service
- Conflict resolution
- Problem solving
Timeline
Customer Care Representative
7 Brew Coffee
11.2025 - Current
Har-Ber High School