Benjamin Richards
Newport News,VA
Summary
Adaptable Criminal Justice minor (3.4 GPA) currently attending University of Arizona Global Campus, with 6.5+ years of work experience. Aiming to leverage a proven knowledge of asset protection, emergency preparedness, and interrogation skills to successfully fill the Law Enforcement Officer role at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Property Claims Adjuster
Travelers Insurance
Jamesville, NC
10.2022 - Current
- Investigated property damage claims to determine coverage and liability.
- Conducted field investigations, interviews, inspections, and surveys.
- Evaluated policy provisions, applicable laws, and other relevant information to determine claim payments or denials.
- Prepared detailed written reports outlining investigation results.
- Recommended changes in procedures that would improve efficiency in the claims process.
- Maintained accurate records of all claims files including notes from meetings, correspondence sent and received.
- Explained loss coverage, assisted policyholders with itemizing damages and coordinated alternative living arrangements.
Security Forces Patrolman
United States Air Force, USAF
Hampton, VA
04.2018 - 09.2022
- Applied extensive training in law enforcement and combat tactics to protect stateside and international bases.
- Defused hostile situations involving threats to concerned individuals, self, or others.
- Drafted reports summarizing information obtained during investigations.
- Contributed to development and documentation of safety program and training initiatives.
- Retrieved statements and testified in official judicial proceedings.
- Prepared incident and complaint reports, desk blotters and other related local correspondence in Air Force Justice Information System.
Maintenance Manager
Comfort Suites Hotel
South Bend, IN
10.2017 - 04.2018
- Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
- Managed team of employees, daily progress reports and overall project planning.
- Diagnosed and repaired mechanical issues according to industry standards.
- Implemented improved training procedures to better develop new personnel.
- Provided insight and information to management regarding onsite improvement project specifications.
General Maintenance Technician
Baymont inn & Suit Hotel
South Bend, IN
07.2013 - 01.2015
- Maintained clear and safe workspace areas to meet OSHA standards.
- Installed new systems, replacement parts and components to maintain proper operation.
- Performed basic carpentry tasks and installed shelves, hooks and closet rods to meet customer needs.
- Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
- Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
Order Picker
Mid-States Bolt & Screw
Niles, MI
07.2012 - 07.2013
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Labeled boxes and placed in outbound collection areas.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Reviewed orders for specialty codes to determine item locations in warehouse.
- Documented package information by completing associated paperwork, attaching labels and running barcodes with scanners.
Crew Member
Little Caesars Pizza
South Bend, IN
06.2010 - 07.2012
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Upheld high standards of productivity and quality in operations.
- Restocked supplies, removed trash and cleaned areas.
- Checked out customers by processing payments and bagging items.
Education
Some College (No Degree) -
University of Arizona Global Campus
Skills
- Police training
- Combat training
- Firearms handling
- Criminal law knowledge
- Report writing
- First aid and CPR certified
Certification
- Tactical Combat Casualty Care.
- National association of state boating law association Crew Member and Operator.
Timeline
Property Claims Adjuster
Travelers Insurance
10.2022 - Current
Security Forces Patrolman
United States Air Force, USAF
04.2018 - 09.2022
Maintenance Manager
Comfort Suites Hotel
10.2017 - 04.2018
General Maintenance Technician
Baymont inn & Suit Hotel
07.2013 - 01.2015
Order Picker
Mid-States Bolt & Screw
07.2012 - 07.2013
Crew Member
Little Caesars Pizza
06.2010 - 07.2012
Some College (No Degree) -
University of Arizona Global Campus
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