Benjamin Ripley
Matthews,NC
Summary
A passion for people and strong desire to help others. Highly-motivated with desire to take on new challenges. Compassionate and kind with a strong work ethic, adaptability and exceptional interpersonal skills. Team player as well as able to work effectively unsupervised and while mastering new skills.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Great Harvest Bread Co.
Charlotte, NC
10.2018 - Current
- Developed strong relationships with customers by providing personalized assistance and support.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Upheld quality control policies and procedures
- Mentored and trained new employees on procedures and policies to maximize team performance.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Worked as a team member and developed healthy work relationships
- Supported owner and management team by maintaining healthy work ethic and worked above and beyond expectations
Drum Instructor
Self Employed
Matthews, NC
06.2014 - 05.2019
- Developed and implemented lesson plans for private drum lessons.
- Created individualized practice plans for each student based on their skill level.
- Instructed students in the use of proper equipment setup and maintenance techniques.
- Advised parents regarding appropriate practice teniques for their children's skill levels.
- Worked one-on-one with students to build confidence in their abilities.
- Mentored individual students by taking creative approach.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH06-2024
Skills
- Served on worship team for six years as a drummer Grace Academy
- Mission trip to Atlanta, Georgia 2014 & 2016
- Served annually at Operation Christmas Child 2014-2019
- Teacher assistant in elementary classroom 2016-2019
- Served in Charlotte working with inner city kids during summer of 2016 & 2017 with Carmel Baptist Church
Timeline
Customer Service Representative
Great Harvest Bread Co.
10.2018 - Current
Drum Instructor
Self Employed
06.2014 - 05.2019
Bachelor of Arts - Psychology
Southern New Hampshire University
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