Benjamin Roberts
Clearwater
Summary
Dynamic General Manager with a proven track record at Papa Johns, driving year-over-year growth through innovative operations management and effective team leadership. Skilled in problem resolution and budget management, I enhance efficiency and foster a collaborative environment, ensuring high-quality service and staff performance.
Overview
2027
2027
years of professional experience
Work History
General Manager
Papa Johns
08.2020 - Current
- Create accurate forecasts and effective schedules week to week.
- Oversaw daily operations ensuring adherence to quality and service standards.
- Implemented cost-saving measures enhancing overall profitability.
- Developed training programs improving staff performance and retention rates.
- Analyzed sales data identifying trends for strategic decision-making.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Shift Leader
Pizza Hut
2015 - 2019
- Supervised team members during shifts to ensure efficient operations and high-quality service.
- Managed inventory levels, conducting regular stock checks to minimize waste and ensure availability.
- Trained new staff on procedures, enhancing team performance and maintaining service standards.
Appreciate
Copeland Air Reinforcements
07.2018 - 01.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Adaptive
Timeline
General Manager
Papa Johns
08.2020 - Current
Appreciate
Copeland Air Reinforcements
07.2018 - 01.2019
Shift Leader
Pizza Hut
2015 - 2019