Summary
Work History
Education
Skills
Languages
Timeline
Generic

Benjamin Rodriguez Velasco

San Diego,CA

Summary

Proactive and customer-focused, excelled as a Restaurant Cashier at Taco Shop, enhancing customer satisfaction through exceptional service and food safety awareness. Skilled in order verification and adept at managing high-volume transactions, I significantly contributed to streamlining operations and improving the customer experience. Demonstrated patience and a knack for upselling, positively impacting sales and customer loyalty.

Work History

Restaurant Cashier

Taco Shop

- Taking orders from customers, whether in-person or over the phone.

- Processing payments via cash, credit/debit cards, and mobile payment apps.

- Providing accurate change when necessary.

- Printing or emailing receipts to customers.

- Ensuring the cash register starts with the correct amount of money.

- Balancing the cash drawer at the beginning and end of shifts.

- Greeting customers with a friendly attitude.

- Answering customer questions about the menu, prices, and daily specials.

- Addressing any complaints or concerns promptly and politely.

- Handling pickup orders and coordinating with delivery staff or services.

- Ensuring takeout orders are properly packaged and ready on time.

- Keeping the cashier area clean and organized.

- Restocking receipt paper, pens, and other

- Helping with seating guests during busy times.

- Occasionally assisting in preparing or packaging orders, if required.

- Suggesting additional items, such as drinks or desserts, to customers.

- Informing customers about special offers or loyalty programs.

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Education

Associate Degree -

Grossmont College
El Cajon, CA

High School Diploma -

Hoover High School
San Diego, CA

Skills

  • Patience and Tolerance
  • Food safety awareness
  • Order Verification
  • Excellent customer service
  • Ability to interact professionally and courteously with customers
  • Strong mathematical skills for handling money, interest rates, and balances
  • Clear verbal and written communication for interacting with clients and colleagues
  • Problem-Solving Abilities
  • Time Management and Organizational Skills
  • Managing multiple tasks
  • Prioritizing work to meet deadlines
  • Technical Skills
  • Sales and Product Knowledge
  • Team work

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Restaurant Cashier

Taco Shop

Associate Degree -

Grossmont College

High School Diploma -

Hoover High School
Benjamin Rodriguez Velasco