Benjamin Scalise
Joseph’s Classic Market
Boynton Beach,FL
2027
years of professional experience
Dynamic grocery and operations manager with a proven track record at Joseph’s Classic Market, excelling in inventory coordination and customer service management. Skilled in training and mentoring teams, I consistently enhance product presentation and streamline processes, achieving significant reductions in spoilage while fostering a positive shopping experience.
Work History
Grocery Manager
1 Year 7 Months- Managed grocery department inventory, ordering, and stock rotation to maintain product availability. 2. Supervised clerks during stocking, merchandising, and department recovery tasks. 3. Coordinated receiving process, verifying shipments against invoices and product standards. 4. Maintained clean, organized aisles and backroom areas to support store presentation. 5. Trained new associates on stocking procedures, safety practices, and customer service expectations. 6. Monitored expiration dates and removed unsellable products to reduce shrink. 7. Adjusted labor and scheduling priorities based on sales trends and department needs. 8. Resolved customer concerns promptly while supporting positive shopping experience.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
Wine and Cheese Manager
11 Months- Managed cheese case merchandising, maintaining organized displays and strong product presentation.
- Ordered inventory, monitored stock levels, and reduced spoilage through careful rotation.
- Trained associates on slicing, packaging, and department sanitation standards.
- Assisted customers with cheese selections, pairings, and special requests.
- Maintained food safety compliance through temperature checks and daily cleaning routines.
- Coordinated product receiving, inspection, and storage for quality preservation.
- Prepared specialty cheese orders, ensuring accurate cuts and packaging.
General Manager
- Directed daily store operations, ensuring consistent customer service and efficient workflow.
- Managed staff scheduling, training, and performance expectations to support operational coverage.
- Oversaw inventory controls, receiving, and stock organization to maintain product availability.
- Resolved customer concerns promptly, preserving service standards and satisfaction.
- Collaborated with vendors and suppliers to maintain reliable product replenishment.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Assistant Manager
4 Years 1 Month- Coordinated daily produce operations to maintain accurate inventory, freshness standards, and order flow.
- Supervised staff assignments, supporting scheduling, task delegation, and consistent floor coverage.
- Monitored product quality and rotated stock to reduce spoilage and maintain presentation standards.
- Assisted with receiving shipments, verifying deliveries, and resolving discrepancies with vendors.
General Manager of Operations
5 Years 11 Months- Directed daily warehouse, inventory, and distribution workflows to maintain accurate produce order fulfillment.
- Oversaw team schedules, staffing needs, and performance coaching across operations departments.
- Coordinated inbound receiving, quality checks, and product rotation for fresh specialty produce.
- Improved operational processes to support order accuracy, workflow consistency, and timely deliveries.
General Manager
25 Years- Coordinated merchandising updates and floor presentation to support sales goals.
- Monitored expense controls and purchasing decisions to align spending with budget targets.
- Implemented process improvements that increased team accountability and store efficiency.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Team Leader
19 Years 1 Month- Led daily store operations and assigned tasks to maintain smooth workflow across departments.
- Monitored team performance and provided coaching to improve service quality and consistency.
- Coordinated opening and closing procedures while enforcing company policies and safety standards.
- Resolved customer concerns promptly to support positive shopping experiences and store reputation.
Education
No Degree - Law
Skills
Coordination of inventory
Customer service and assistance
Verbal and written communication
Customer service management
Training and mentoring
Employee training
Timeline
Grocery Manager
Joseph’s Classic Market
03.2025 - CurrentRead More
Wine and Cheese Manager
Joseph’s Classic Market
03.2024 - 02.2025Read More
Assistant Manager
Oceanside Produce
01.2020 - 02.2024Read More
General Manager of Operations
Mac’s Specialty Produce
01.2016 - 12.2021Read More
General Manager
World of Science
01.1996 - 01.2021Read More
Team Leader
Publix
12.1988 - 01.2008Read More
General Manager
Yankee Peddler
2022 - 03.2024Read More
South University
No Degree from Law
Read More