Benjamin Schwaller
Missoula,MT
Summary
Knowledgeable professional demonstrating skills in communication, interpersonal skills and reliability. Safety-minded with exemplary supervisory and leadership talents. Certified in CPR and AED. Punctual, driven and well-trained in assisting patrons. Remains calm and professional in tense situations.
Overview
11
11
years of professional experience
Work History
Valet Driver
Parking Management Company
Missoula, Montana
05.2021 - Current
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Maintained cleanliness of work sites, parking spaces and guest services stations.
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Welcomed arriving guests and explained car retrieval procedures.
Server/Beertender
Cranky Sam Public House
Missoula, MT
08.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Brewery Assistant
Cranky Sam Public House
Missoula, MT
03.2023 - 11.2023
- Promoted a safe work environment through strict adherence to safety guidelines and protocols during all brewery operations.
- Enhanced team morale by fostering a positive work environment and offering support to fellow brewery assistants when needed.
- Collaborated with other departments such as packaging and distribution to ensure seamless operation from start to finish.
- Improved brewing process efficiency by maintaining and cleaning brewery equipment regularly.
Sales Associate
Bob Ward's Sports & Outdoors
Missoula, MT
10.2020 - 04.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Provided positive first impressions to welcome existing, new and potential customers.
- Processed product returns and assisted customers with other selections.
Zipline Guide
Glacier Zipline
Columbia Falls, Kalispell, MT
05.2020 - 08.2020
- Ensure guests had a fun time
- Checked equipment and course everyday for any safety concerns
- Briefed guests on how to ride, and how to enjoy the course safely
- Communicated effectively with other coworkers
- Maintained a fun yet professional attitude
Groundskeeper
Norther Pines Golf Course
Kalispell, MT
06.2018 - 06.2020
- Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
- Cleaned carts, cleaned up balls on range and multitasked to be as effective and efficient as possible
- Worked with fellow co-workers and golfers to ensure the golfers get the best experience possible
Intramural Sports Official
University of Montana
Missoula, MT
09.2019 - 03.2020
- Reacted to complex game situations quickly and effectively.
- Awarded points at sporting competitions based on performance judgments.
- Conferred with coaches, players and umpires to discuss calls and disputes.
- Executed high-pressure decisions, including awarding of points and imposition of penalties under time constraints.
Lift Attendant
Whitefish Mountain Resort
Whitefish, MT
12.2019 - 01.2020
- Cleaned ramps every morning of snow Ensured guests loaded the chairlift safely Stopped or slowed chairlift as needed Set up corrals to control crowds before every day Helped guests with any questions about the resort Maintained a fun yet safe atmosphere Scanned lift tickets.
Baseball Umpire, Kalispell Pee Wee Baseball
Kalispell, MT
04.2014 - 05.2019
- Fostered sportsmanship among players and coaches to minimize in-game conflict.
- Adhered to and enforced game rules and regulations.
- Conferred with coaches, players and umpires to discuss calls and disputes.
- Managed behavior of players, coaches and crowd to facilitate gameplay.
Nordic Ski Instructor
Glacier Nordic Club
Whitefish, MT
12.2016 - 03.2019
- Kept equipment in good working order with frequent inspections and minor repairs.
- Led instructional classes for Nordic skiing to protect recreational users from dangerous situations.
- Maintained strong proficiency in CPR and First Aid to provide optimal support to individuals in distress.
Education
Bachelor of Science - Cognitive Neuroscience
University of Montana － Missoula
Missoula, MT08.2023
High School Diploma -
Glacier High School
Kalispell, MT06.2019
Skills
- Time management skills
- Excellent customer service
- Clean driving record
- Critical thinking
- Planning and scheduling
- Patience and composure
- Effective problem solving
Timeline
Server/Beertender
Cranky Sam Public House
08.2023 - 01.2024
Brewery Assistant
Cranky Sam Public House
03.2023 - 11.2023
Valet Driver
Parking Management Company
05.2021 - Current
Sales Associate
Bob Ward's Sports & Outdoors
10.2020 - 04.2021
Zipline Guide
Glacier Zipline
05.2020 - 08.2020
Lift Attendant
Whitefish Mountain Resort
12.2019 - 01.2020
Intramural Sports Official
University of Montana
09.2019 - 03.2020
Groundskeeper
Norther Pines Golf Course
06.2018 - 06.2020
Nordic Ski Instructor
Glacier Nordic Club
12.2016 - 03.2019
Baseball Umpire, Kalispell Pee Wee Baseball
04.2014 - 05.2019
High School Diploma -
Glacier High School
Bachelor of Science - Cognitive Neuroscience
University of Montana － Missoula