Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Benjamin Siegel

Smithtown,NY

Summary

Results-driven IT Specialist with expertise in resolving complex technical issues and automating routine tasks. Demonstrated success in user training and system implementation, contributing to increased operational efficiency.

Overview

4
4

Years of professional experience in Tech

Work History

IT Specialist

Abrams Fensterman LLP
New Hyde Park, New York
10.2023 - Current
  • Developed scripts to automate routine tasks and reduce manual effort.
  • Trained end users on how to use new systems and technologies effectively.
  • Assisted in the implementation of new technologies and systems to improve efficiency.
  • Performed troubleshooting to diagnose and resolve complex technical problems.
  • Coordinated with vendors for procurement of IT products or services as needed.
  • Conducted regular maintenance checks on computers, servers, and other IT equipment.
  • Resolved employee problems via phone, email, and chat, ensuring timely and effective solutions.

Shift Lead Manager

CVS
Smithtown, NY
11.2022 - 06.2023
  • Stocked shelves, provided top notch customer service, counted registers down, and did daily cash deposits/reports.
  • Developed strategies to improve operational efficiency and productivity.
  • Managed daily shift operations, including scheduling and assigning team members to specific tasks.

Front Desk Receptionist

Discover Podiatry
Bayshore, NY
12.2021 - 01.2023
  • Welcomed patients, took insurance information, scheduled appointments, and built charge lists.

Barista Shift Lead

Nrgize Lifestyle Cafe
Lake Grove, NY
05.2021 - 11.2022
  • Greeted customers, made smoothies, cleaned stations, and prepped smoothies.

Service Champion

Taco Bell
Commack, NY
03.2020 - 11.2022
  • Provided excellent service to customers, cleaned stations, and prepared food.

Education

Computer Science -

Farmingdale State College
Farmingdale, NY

Degree -

Smithtown HighSchool West
Smithtown, NY

Skills

  • Network troubleshooting
  • Software development
  • User training
  • Technical support
  • Project management
  • Equipment maintenance
  • Network administration

Languages

English
Native/ Bilingual
Spanish
Limited

References

References available upon request.

Timeline

IT Specialist

Abrams Fensterman LLP
10.2023 - Current

Shift Lead Manager

CVS
11.2022 - 06.2023

Front Desk Receptionist

Discover Podiatry
12.2021 - 01.2023

Barista Shift Lead

Nrgize Lifestyle Cafe
05.2021 - 11.2022

Service Champion

Taco Bell
03.2020 - 11.2022

Computer Science -

Farmingdale State College

Degree -

Smithtown HighSchool West
Benjamin Siegel
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