Years of professional experience in Tech
Benjamin Siegel
Smithtown,NY
Summary
Results-driven IT Specialist with expertise in resolving complex technical issues and automating routine tasks. Demonstrated success in user training and system implementation, contributing to increased operational efficiency.
Overview
4
4
Work History
IT Specialist
Abrams Fensterman LLP
New Hyde Park, New York
10.2023 - Current
- Developed scripts to automate routine tasks and reduce manual effort.
- Trained end users on how to use new systems and technologies effectively.
- Assisted in the implementation of new technologies and systems to improve efficiency.
- Performed troubleshooting to diagnose and resolve complex technical problems.
- Coordinated with vendors for procurement of IT products or services as needed.
- Conducted regular maintenance checks on computers, servers, and other IT equipment.
- Resolved employee problems via phone, email, and chat, ensuring timely and effective solutions.
Shift Lead Manager
CVS
Smithtown, NY
11.2022 - 06.2023
- Stocked shelves, provided top notch customer service, counted registers down, and did daily cash deposits/reports.
- Developed strategies to improve operational efficiency and productivity.
- Managed daily shift operations, including scheduling and assigning team members to specific tasks.
Front Desk Receptionist
Discover Podiatry
Bayshore, NY
12.2021 - 01.2023
- Welcomed patients, took insurance information, scheduled appointments, and built charge lists.
Barista Shift Lead
Nrgize Lifestyle Cafe
Lake Grove, NY
05.2021 - 11.2022
- Greeted customers, made smoothies, cleaned stations, and prepped smoothies.
Service Champion
Taco Bell
Commack, NY
03.2020 - 11.2022
- Provided excellent service to customers, cleaned stations, and prepared food.
Education
Computer Science -
Farmingdale State College
Farmingdale, NYDegree -
Smithtown HighSchool West
Smithtown, NYSkills
- Network troubleshooting
- Software development
- User training
- Technical support
- Project management
- Equipment maintenance
- Network administration
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
IT Specialist
Abrams Fensterman LLP
10.2023 - Current
Shift Lead Manager
CVS
11.2022 - 06.2023
Front Desk Receptionist
Discover Podiatry
12.2021 - 01.2023
Barista Shift Lead
Nrgize Lifestyle Cafe
05.2021 - 11.2022
Service Champion
Taco Bell
03.2020 - 11.2022
Computer Science -
Farmingdale State College
Degree -
Smithtown HighSchool West