Benjamin Spears
South Bend,IN
Summary
Dynamic and results-driven professional with extensive experience in customer service and employee training at Wingstop. Proven ability to enhance team performance and streamline operations while ensuring workplace safety. Skilled in cash handling and fostering a collaborative environment, consistently achieving high standards in service delivery and operational efficiency.
Overview
19
19
years of professional experience
Work History
Crew Trainer
Wingstop
South Bend, IN
10.2025 - 02.2026
- Assisted in maintaining inventory levels and ensuring product availability.
- Ensured compliance with health and safety regulations during daily operations.
- Developed training materials to enhance onboarding processes for new hires.
- Trained new crew members on operational procedures and customer service standards.
Gas Station Attendant
Phillips 66
Granger, IN
01.2025 - 11.2025
- Operated fuel dispensers and maintained cleanliness of fueling area to ensure safety standards.
- Assisted customers with transactions and inquiries, providing efficient service to enhance experience.
- Monitored inventory levels, restocked supplies, and organized merchandise displays for optimal visibility.
- Processed cash and credit transactions accurately while balancing cash drawer at end of shifts.
Prep Cook
Texas Roadhouse Restaurant
South Bend, IN
07.2023 - 01.2025
- Prepared ingredients according to recipes, ensuring consistency and quality in dishes.
- Maintained cleanliness and organization of kitchen workstations for optimal efficiency.
- Assisted chefs with food preparation tasks, enhancing team productivity during peak hours.
- Followed safety protocols to ensure a safe working environment for all kitchen staff.
Press Operator
Modineer
11.2022 - 06.2023
- Operated and maintained press machinery to ensure optimal performance and quality output.
- Conducted routine quality checks to identify and address production issues promptly.
- Assisted in troubleshooting mechanical problems, minimizing downtime and enhancing workflow efficiency.
- Collaborated with team members to implement safety protocols, contributing to a safer work environment.
Field Technician
Intertek PSI
Orlando, FL
05.2017 - 09.2022
- Conducted routine maintenance and repairs on various equipment and machinery.
- Diagnosed technical issues through comprehensive troubleshooting techniques.
- Collaborated with team members to enhance service delivery and operational efficiency.
- Documented service activities and maintained accurate records of repairs performed.
Assistant Operator
TJ Construction
Orlando, FL
10.2016 - 05.2017
- Assisted in daily operations by monitoring equipment and ensuring adherence to safety protocols.
- Supported team with material handling, maintaining organization of workspaces for efficiency.
- Learned to operate machinery under supervision, enhancing skills in construction processes.
- Contributed to team objectives by performing routine inspections and reporting equipment issues.
Construction Worker
Wolfe FX
Orlando, FL
06.2015 - 01.2017
- Operated heavy machinery to complete construction tasks efficiently and safely.
- Assisted in the installation of frameworks, ensuring structural integrity and compliance with specifications.
- Collaborated with team members to maintain job site cleanliness and organization, enhancing safety protocols.
- Conducted routine inspections of tools and equipment, identifying maintenance needs to prevent delays.
Custodian
Walt Disney Parks and Resorts
Lake Buena Vista, FL
01.2010 - 05.2015
- Maintained cleanliness and organization of assigned facilities, ensuring safe and sanitary environments.
- Operated cleaning machinery including floor scrubbers and vacuums to uphold facility standards.
- Assisted in inventory management of cleaning supplies, ensuring adequate stock levels at all times.
- Collaborated with team members to complete daily tasks efficiently and effectively.
Assembly Line Leader
FapCo
South Bend, IN
01.2007 - 2010
- Led assembly line operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored team members on efficient assembly techniques and equipment usage.
- Streamlined production processes, reducing downtime and enhancing workflow efficiency.
- Coordinated daily schedules to align with production targets and resource availability.
Education
High School Diploma - General Studies
Clay High School
South Bend, IN06.2003
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Workplace safety
- Safe food handling
Timeline
Crew Trainer
Wingstop
10.2025 - 02.2026
Gas Station Attendant
Phillips 66
01.2025 - 11.2025
Prep Cook
Texas Roadhouse Restaurant
07.2023 - 01.2025
Press Operator
Modineer
11.2022 - 06.2023
Field Technician
Intertek PSI
05.2017 - 09.2022
Assistant Operator
TJ Construction
10.2016 - 05.2017
Construction Worker
Wolfe FX
06.2015 - 01.2017
Custodian
Walt Disney Parks and Resorts
01.2010 - 05.2015
Assembly Line Leader
FapCo
01.2007 - 2010
High School Diploma - General Studies
Clay High School