Summary

Overview

Work History

Education

Skills

Accomplishments

Timeline

Benjamin Stetts

Williamsport,PA

Summary

Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain a positive work environment. Track record of enhancing team performance and maintaining operational efficiency.

Overview

8

8

years of professional experience

Work History

FedEx Express Courier

Brett Wilson

03.2017 - Current

Greeted customers and managed both pickup and delivery routes for various areas.
Marshalled aircraft both inbound and outbound.
Developed strong relationships with clients through dependable service that ensured repeat business.
Followed company policies and procedures during shift.
Handled sensitive documents securely, maintaining confidentiality and protecting client information.
Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
Contacted customers to confirm delivery details and locations.
Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
Collaborated with teammates to streamline processes, increasing productivity and making PO service.
Contributed to positive work environment, showing respect and cooperation with colleagues.

Education

Associate of Applied Science - Electrical Engineering

Pennsylvania College of Technology

Williamsport, PA

12-2014

Skills

Working independently
Attention to detail
Analytical Problem-Solving
Client Support
Deadline adherence

Performance improvement
Collaborative Teamwork
Workplace Safety Guidelines
Strategic Decision-Making

Accomplishments

Employee of the month for December 2023 and Safety Employee of the month

Timeline

FedEx Express Courier

Brett Wilson

03.2017 - Current

Associate of Applied Science - Electrical Engineering

Pennsylvania College of Technology