Summary
Overview
Work History
Education
Skills
Certification
Timeline
Amateur Powerlifter
Generic

Benjamin Summers

Platteville,WI

Summary

Hospitality professional with a proven track record excelling in high-volume environments through exceptional multitasking resulting in increased loyalty and repeat business. Demonstrated leadership by effectively training coworkers, with extensive knowledge and engages customers one-on-one. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices.

Overview

4
4
years of professional experience
1
1
Certificate

Work History

Bartender

The Shore Club
05.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Host /Bartender

The American Club
02.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Banquet Setup

Kohler Co.
07.2021 - 02.2023
  • Ensured seamless event execution through thorough training in banquet setup and service techniques.
  • Improved event efficiency by organizing and coordinating banquet setup, teardown, and equipment management.
  • Streamlined banquet setup process for improved efficiency and reduced labor costs.

Lifeguard

Blue Harbor Resort
05.2022 - 11.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Provided friendly customer service to guests and addressed concerns.
  • Responded to emergency situations in a timely, efficient manner.

Busser

Harry's Diner
06.2020 - 10.2020
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.

Education

No Degree - Mechanical Engineering

University of Wisconsin - Platteville
Platteville, WI
05.2028

High School Diploma -

North High School
Sheboygan, WI
06.2024

Skills

  • Strong multitasking
  • Complex Problem-Solving
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Engaging personality
  • Customer service expertise
  • Team training and development

Certification

  • Welding and fabrication Training - senior year of high school

Timeline

Bartender

The Shore Club
05.2024 - Current

Host /Bartender

The American Club
02.2023 - Current

Lifeguard

Blue Harbor Resort
05.2022 - 11.2022

Banquet Setup

Kohler Co.
07.2021 - 02.2023

Busser

Harry's Diner
06.2020 - 10.2020

No Degree - Mechanical Engineering

University of Wisconsin - Platteville

High School Diploma -

North High School

Amateur Powerlifter

A lifter of over 4.5 years, I have competed in 4 sanctioned USAPL competitions, and am now training towards my 5th and hopefully going beyond my current national ranking of around top 500 in my class.

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Benjamin Summers