Benjamin Tinker
Columbus
Summary
I excelled at Headquarter Nissan of Columbus by using strong work ethic and team player mentality, honed across diverse roles including the US Army, have consistently enhanced operational efficiency and customer satisfaction. Hardworking employee enthusiastic about learning service field inside and out. Pursuing opportunities to learn new skills and contribute to group success. Offering strong relationship-building and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Service Advisor
Headquarter Nissan Of Columbus
08.2024 - Current
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Helper
Tinkers Mowing LLC
03.2021 - 08.2024
- Followed supervisor instructions to complete tasks on time.
- Operated various hand and power tools to complete general tasks.
- Used equipment properly to avoid workplace hazards or injuries.
Technician
Royal Arc
05.2019 - 02.2022
- Conducted comprehensive evaluations of damaged cranes to recommend appropriate corrective actions or replacement options.
- Stayed current on industry trends and regulatory requirements to ensure compliance with all relevant standards for crane operation and maintenance.
- Reduced downtime for crane operations by proactively addressing mechanical issues and implementing preventive measures.
- Trained junior technicians in best practices for crane maintenance, inspection, and repair procedures.
- Optimized crane performance by conducting load tests and adjusting configurations as needed.
Frac Technician
Higgmark LLC
04.2018 - 04.2019
- Reduced downtime by troubleshooting and repairing issues on the fly during high-pressure situations.
- Trained new hires on company procedures, equipment operation, safety protocols, and industry best practices.
- Improved equipment efficiency by performing routine maintenance and inspections on frac pumps, blenders, and hydration units.
- Ensured accurate data collection with diligent monitoring of gauges and sensors during frac operations.
Soldier
US Army
03.2014 - 03.2018
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
- Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
- Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
- Participated in joint exercises with allied forces to improve interoperability and strengthen partnerships.
Education
High School Diploma -
Northside High School
Columbus, GA09-2012
Skills
- Customer service
- Computer skills
- Multitasking and organization
- Vehicle assessment
- Strong work ethic
- Listening skills
Timeline
Service Advisor
Headquarter Nissan Of Columbus
08.2024 - Current
Helper
Tinkers Mowing LLC
03.2021 - 08.2024
Technician
Royal Arc
05.2019 - 02.2022
Frac Technician
Higgmark LLC
04.2018 - 04.2019
Soldier
US Army
03.2014 - 03.2018
High School Diploma -
Northside High School
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