Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Benjamin Topolski

Oldsmar,FL

Summary

I am a diligent and personable professional with a proven track record of delivering exceptional customer service. With strong written and verbal communication skills and an aptitude for problem-solving, I consistently meet and exceed goals presented to me in fast-paced work environments. I excel in identifying, satisfying, and surpassing customer needs and expectations by offering innovative solutions, thereby positioning myself as a trusted partner in the growth of their enterprises while expanding business opportunities for my employers.

Overview

4
4
years of professional experience

Work History

Quality Assurance Inspector and Training Instructor

Freedom Boat Club
Tarpon Springs, FL
12.2022 - 02.2024
  • After starting as a dock master, promoted to the 4-person inspection team responsible for maintaining the integrity of the 700+ vessel fleet.
  • Detailed inspection of vessels included checks for cleanliness, operational status, and critical safety equipment.
  • Assigned to the faculty responsible for developing and teaching the five-day multi-subject introductory training course all new hires were required to complete successfully before they could begin working the docks.
  • Position eliminated after family-owned business purchased by Brunswick.

Sales and Leasing Professional

Norris Honda
08.2021 - 10.2022
  • Delivered the highest level customer service in a fast-paced environment while meeting and exceeding sales goals in the challenging market conditions created by the Covid epidemic.
  • Managed and satisfied a pipeline of new car inquiries generated from internet, phone, and walk-in leads despite limited available inventory.

Sales and Leasing Professional

AutoNation
03.2020 - 08.2021
  • Started sales in a new industry and quickly rose to become among the top sales associates in my first month of employment.
  • Built and maintained a pipeline of customer leads from the internet and walk-ins to maximize sales and leases despite supply crashing from the start of the Covid pandemic.
  • Successfully managed expectations to provide outstanding service in very difficult market conditions.

Education

Bachelor of Science - Paralegal and Marketing

Stevenson University
Owings Mills, MD
01.2011

Skills

  • Outstanding interpersonal skills
  • Excellent written and verbal communication skills
  • Ability to identify customer needs and desires
  • Exceeding customer expectations
  • Creative and profitable solutions
  • Attention to detail
  • Delivering world-class performance
  • Customer service

Activities

Disc Golf, Soccer, Lacrosse, Golf, Snowboarding, Weightlifting, Running, Reading, Squash

Timeline

Quality Assurance Inspector and Training Instructor

Freedom Boat Club
12.2022 - 02.2024

Sales and Leasing Professional

Norris Honda
08.2021 - 10.2022

Sales and Leasing Professional

AutoNation
03.2020 - 08.2021

Bachelor of Science - Paralegal and Marketing

Stevenson University
Benjamin Topolski