Benjamin Verson
Buffalo Grove,IL
Summary
Applied quantitative methods to optimize quality assurance processes, resulting in significant improvements in service delivery and supply chain performance.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Senior Engineer – Quality Assurance
SIEMENS AG, BUILDING TECH
Buffalo Grove, IL
01.2009 - 01.2023
- Building Control Products Including Comfort, Fire Protection, Fume Control. Created a comprehensive Quality System for the newly acquired Fire Product Division. This included the handling of radioactive materials used in smoke detectors.
- Within 12 months, we had a fully functional system, with all SOP’s, KPI’s, and effective CAPA systems.
- First Pass Yield rose from 75% to 99%.
- Revamped all CAPA systems, internal and external. Using team and coaching methods reduced effective CAPA closure time from 90 days to 30 days.
- Developed, deployed, trained full SPC metrics and methodology across entire factory, warehouse, and logistics. Using SPC/DOE, we identified negative trends, improved work cell FPY from 90% to 98%, and order accuracy 90% to 99.8%.
- As subject matter expert in company deployment of Lean Mfg, served on 6 lighthouse projects, improving layout, workflow, and Takt time. 2 US Patents were awarded for passive automation systems.
- Quality Program Manager – BAU 2008 – 2009
- BAU Service Division – Service Supplier to Siemens Healthcare. BAU Service was the supplier to the Siemens Healthcare responsible for installing and commissioning the chillers attached to Siemens Healthcare devices (MRI, CT, etc.). Siemens Healthcare’s initial audit in 2007 identified 26 major findings.
- Within 6 months, we developed a comprehensive quality system that answered all 26 findings and was accepted by Siemens Healthcare. This included: Intranet webpage, SOP’s, CAPA training across 105 branches. BAU was certified upon completion in 2008.
Director of Quality and Continuous Improvement
WMS GAMING, INC
Waukegan, IL
01.1999 - 01.2008
- Developer of regulated Gaming Devices.
- Created, trained, and deployed a new ISO 9001 level Quality System.
- Using advanced QA methods, improved FPY by 20% in factory.
- Created and successfully developed a Supplier Development System, improving supplier performance, raising the Incoming pass rate from 50% to 98%. Enhanced Inspection capabilities by developing full metrology lab.
- Developed Customer Incident Dept. to address complex device issues and deploy effective solutions. Customer Complaints dropped by 45%.
- Created cross-functional teams working directly with Jurisdictional and Regulatory teams to assure adherence to and rapid certification of devices.
Quality Assurance Manager
Methode Electronics – Fiber Optics Division
Chicago, IL
01.1993 - 01.1999
- Responsible for all plant quality for ISO 9000 manufacturing and assembly facility, including all optical, manufacturing, and injection molding testing and evaluation.
- Utilized SPC, DOE, Regression/Correlation to optimize material & process output.
Accuracy Assurance Manager
Spiegel, Inc.
Chicago, IL
01.1985 - 01.1993
- Directed staff of nine including three analysts, in the evaluation and improvement of key service activities. utilizing advanced QA and SPC methods for a $3.5B division of a $7B multi-national catalog retailer.
Education
B.A. Degree - Business Administration
De Paul University
Chicago, ILSkills
Oversaw the generation of process analysis reports and managed database operations Led staff recruitment and training efforts while maintaining adherence to company and regulatory requirements Cultivated strong relationships with customers and suppliers, driving effective corrective measures
Utilized analytical skills to evaluate experimental data, establishing patterns and variations to facilitate timely and accurate business decisions
Directed initiatives to integrate lean six sigma principles into manufacturing operations, achieving compliance with ISO-9001-2015, ISO-14001, ISO-45001, and ISO-13485 standards Led cross-functional teams in the application of PPAP, SPC, and DOE methodologies to optimize processes Championed continuous improvement efforts through 5S and Kaizen practices Oversaw the development and maintenance of quality management systems, ensuring alignment with CAPA and compliance requirements Fostered effective communication and collaboration among team members to drive project success
Led initiatives to optimize data analysis processes using Minitab Oversaw the implementation of MS Windows and O365 tools to enhance team productivity Directed the development of professional documents and presentations in Excel, Word, PowerPoint, and Visio Facilitated effective communication and collaboration through SharePoint and Teams
Certification
- American Society for Quality Certified Quality Engineer Certified Quality Auditor
- Villanova University Philadelphia, PA Lean Six Sigma Black Belt
- John Costanza Insti of Tech. Denver, CO. - Certified in Demand Flow Tech.
- Dade Moeller Associates - Radiation Safety Academy, Gaithersburg, MD. Certified Radiation Safety Officer
AWARDS AND HONORS
- Awarded United States Patents no. 8,727,140 and 9,095,974 for Lean Mfg. Material Handling Devices.
Accomplishments
CERTIFIED QUALITY ENGINEER
CERTIFIED QUALITY AUDITOR
Lean Six Sigma Black Belt
Affiliations
United States Patent 8,727,140 and
United States Patent 9,095,974 for Lean Mfg. Passive Automation Material Handling Devices
Timeline
Senior Engineer – Quality Assurance
SIEMENS AG, BUILDING TECH
01.2009 - 01.2023
Director of Quality and Continuous Improvement
WMS GAMING, INC
01.1999 - 01.2008
Quality Assurance Manager
Methode Electronics – Fiber Optics Division
01.1993 - 01.1999
Accuracy Assurance Manager
Spiegel, Inc.
01.1985 - 01.1993
B.A. Degree - Business Administration
De Paul University