Alexis Villa
Brea,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Front Desk Sales Associate
Pure Barre
05.2023 - 09.2023
- Drove revenue by communicating and demonstrating benefits of products and special promotions to customers.
- Developed strong rapport with customers by delivering energetic responses to customers both in store and by telephone, going above and beyond to serve needs in order to create a positive impression of business.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Lead Hostess/Food Runner/Server in Training
The Cellar Restaurant
06.2023 - 09.2023
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Front Desk Receptionist
LA Fitness
02.2023 - 05.2023
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Collaborated with other departments to ensure smooth inter-departmental communication and coordination of guest needs.
- Boosted staff morale through effective teamwork and clear communication amongst colleagues in various departments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
Business
Cal State San Marcos
San Marcos 06.2026
High School Diploma -
Brea Olinda High School
Brea, CA06.2022
Skills
- Hospitality service expertise
- Attention to detail
- Multitasking and Prioritization
- Active Listening and Communication
- Customer Retention
- Client Correspondence
Timeline
Lead Hostess/Food Runner/Server in Training
The Cellar Restaurant
06.2023 - 09.2023
Front Desk Sales Associate
Pure Barre
05.2023 - 09.2023
Front Desk Receptionist
LA Fitness
02.2023 - 05.2023
Business
Cal State San Marcos
High School Diploma -
Brea Olinda High School