Benjamin Wages
Waynesville
Summary
Dedicated customer service professional with a strong ability to build relationships and manage multiple schedules. Proven track record in effective client communication and problem resolution, ensuring a positive customer experience and high satisfaction.
Overview
8
8
years of professional experience
Work History
PROFESSIONAL PET SITTING
08.2025 - Current
- Administered medications and special diets according to pet owners' instructions.
- Managed multiple pet schedules, ensuring timely feeding and exercise routines.
- Provided adequate attention and consistent oversight to vacationing pets to promote a high level of care.
- Provided daily care and companionship for various pets in client homes.
- Built strong relationships with clients through effective communication and reliability.
- Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
CUSTOMER SERVICE SPECIALIST
UPS STORE
Lebanon
02.2025 - 08.2025
- Resolved customer complaints and provided effective solutions promptly.
- Assisted customers with shipping and packaging inquiries efficiently.
- Educated customers on store services and promotional offerings clearly.
- Processed transactions using point-of-sale systems accurately.
- Collaborated with team members to enhance store operations smoothly.
- Maintained cleanliness and organization in the retail space consistently.
EAGLE SCOUT
Waynesville Troop 51
Waynesville
08.2018 - 09.2023
- Plan outings and lead events for entire Troop as Senior Patrol Leader.
- Led troop activities as Senior Patrol Leader and Quartermaster, fostering teamwork and leadership skills.
- Planned and organized troop meetings and outdoor activities for youth development.
- Facilitated hands-on skill-building sessions to guide scouts in earning merit badges, enhancing their personal development.
- Assisted other Scouts with merit badges and completion of ranks.
- Organized and maintained troop trailer and storage unit, ensuring accessibility and readiness for events.
Camp COUNSELOR
Scouting America Dan Beard Council
Loveland
06.2023 - 07.2023
- Led daily activities for campers, ensuring engagement and safety.
- Monitored camper behavior, addressing conflicts to foster positive interactions and a supportive environment.
- Facilitated team-building exercises, enhancing cooperation and camaraderie among participants.
- Mentored junior counselors, sharing skills and best practices in youth leadership.
- Developed lesson plans for outdoor education and skill-building sessions.
- Collaborated with staff to coordinate schedules, resources, and camper needs.
- Administered first aid and emergency response during camp activities.
- Instructed Scouts in handcraft techniques, including paper, leather, pottery, cooking, and woodworking, to develop their skills and creativity. 6th grade through 12th how to work hand crafts (paper, leather, pottery, cooking, woodworking).
VBS Crew Leader
Lebanon Community Methodist Church
Lebanon
06.2021 - 06.2022
- Led volunteer teams in organizing community outreach events.
- Coordinated placement of crew to optimize workflow for tasks.
- Coordinated logistics for church services and special programs.
- Facilitated communication between staff and congregation members.
- Oversaw setup and breakdown of event spaces for services.
- Ensured compliance with safety protocols during church events.
- Inspected cleanliness, organization and safety of job space.
Education
High School -
Waynesville High School
Waynesville, Ohio05-2024
Skills
- Animal welfare
- Medication management
- Pet first aid
- Schedule management
- Client communication
- Customer service
- Transaction management
- Time management
- Attention to detail
- Problem solving
- Client confidentiality
Volunteer Experience
- Scout, Waynesville Troop 51, Waynesville, Ohio, 08/18, 09/23, Held Senior Patrol Leader and Quartermaster positions within troop., Plan outings and led events for entire Troop as Senior Patrol Leader., Assisted other Scouts with merit badges and completion of ranks., Organized and maintained trailer and storage unit for two years.
- VBS Crew Leader, Lebanon Community Methodist Church, 06/21, 06/22, Ran video station for multiple rotations of children., Guided younger children through VBS stations.
Education - High School
Waynesville High School, Waynesville, Ohio, 05/24, 3.75
Other
Obtained Rank of Eagle Scout, 09/23
Languages
Spanish
Professional
Timeline
PROFESSIONAL PET SITTING
08.2025 - Current
CUSTOMER SERVICE SPECIALIST
UPS STORE
02.2025 - 08.2025
Camp COUNSELOR
Scouting America Dan Beard Council
06.2023 - 07.2023
VBS Crew Leader
Lebanon Community Methodist Church
06.2021 - 06.2022
EAGLE SCOUT
Waynesville Troop 51
08.2018 - 09.2023
High School -
Waynesville High School