Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Ward

Marine City,MI

Summary

Dynamic professional with a strong background in customer satisfaction and relationship building at VG's Grocery. Proven ability to enhance service efficiency and foster positive engagement. Skilled in problem-solving and mentoring, with a commitment to creating supportive environments. Recognized for leading successful team initiatives and improving camper experiences at Interlochen Arts Camp.

Overview

4
4
years of professional experience

Work History

Service Clerk

VG's Grocery
05.2021 - Current
  • Demonstrated adaptability by assisting in various roles as needed during particularly busy or understaffed shifts.
  • Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
  • Processed transactions quickly and accurately, resulting in reduced wait times for customers.
  • Assisted in inventory management, ensuring accurate stock levels and replenishment of products.
  • Greeted customers warmly upon arrival, creating a welcoming atmosphere that encouraged store patronage.

Camp Counselor

Interlochen Arts Camp
05.2024 - 08.2024
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
  • Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.

Education

Music Education

Eastern Michigan University
Ypsilanti, MI

Music Education

Western Michigan University
Kalamazoo, MI

High School Diploma -

Dakota High School
Macomb, MI
06-2020

Skills

  • Customer satisfaction
  • Relationship building
  • Problem-solving
  • Positive engagement
  • Child and adolescent mentoring
  • Camper support and assistance
  • Group and individual instruction
  • Environmental education
  • Performance improvement
  • Music and drama
  • Procedural adherence

Timeline

Camp Counselor

Interlochen Arts Camp
05.2024 - 08.2024

Service Clerk

VG's Grocery
05.2021 - Current

Music Education

Eastern Michigan University

Music Education

Western Michigan University

High School Diploma -

Dakota High School

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Benjamin Ward