Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Werner

Fredericksburg,VA

Summary

Highly experienced technical professional who worked extensively with 5G Telecommunications Standards in international working groups. Brings 14 years of valuable expertise relating to telecommunications technology and lawful intercept. Proven attention to detail through numerous successfully implemented technical intercepts. Maintains a cheerful and focused attitude while working under demanding conditions.

Overview

24
24
years of professional experience

Work History

Program Manager

Federal Bureau Of Investigation
02.2020 - 10.2023
  • Supervised team of engineers developing implementable CALEA solutions in 5G Telecommunications Standards.
  • Developed understanding of 5G technology, network functionality and standards used by CSPs and their vendors.
  • Established valuable professional relationships with Government personnel, telecommunications carriers and vendors.
  • Created constructive interagency working groups to obtain 5G requirements and communicate developments.

Supervisory Special Agent

Federal Bureau Of Investigation
01.2017 - 02.2020
  • Supervised 25-person team of highly skilled technical operators installing ELSUR equipment to progress major investigations in the New York Office.
  • Engaged with Case Agents to compare investigative goals with applicable techniques permitted by court order.
  • Maintained excellent relationships with Telecommunications Carriers for better intercept implementation.

Supervisory Special Agent

Federal Bureau Of Investigation
04.2014 - 01.2017
  • Managed mixed 20-member squad of technical personnel overseeing multiple ELSUR collection platforms.
  • Provided excellent customer service in a help-desk environment to case agent population requesting technical assistance.
  • Implemented sound procedures governing ELSUR initiation to include receiving court orders, communication with carriers and step-by-step instructions for installation and removal of lawful intercepts.

Special Agent

Federal Bureau Of Investigation, FBI
06.1999 - 04.2014
  • Served as Administrator for multiple ELSUR collection platforms.
  • Recognized for providing excellent customer service in demanding technical call center environment.
  • Demonstrated exemplary understanding of law enforcement legal demand procedures.

Education

Bachelor of Science - English Education

Millersville University of Pennsylvania
Millersville, PA
05.1992

Skills

  • Extensive Technical Experience in Telecommunications Technology and ELSUR Collection Systems
  • Keen Comprehension of Telecommunications and Internet Communication Technologies
  • Demonstrable Understanding of 5G Telecommunications Standards Relating to Lawful Intercept
  • Thorough Knowledge of MS Word and Excel
  • Positive and Customer-Focused Attitude
  • Exceptional Oral and Written Communication and Analytical Skills

Timeline

Program Manager

Federal Bureau Of Investigation
02.2020 - 10.2023

Supervisory Special Agent

Federal Bureau Of Investigation
01.2017 - 02.2020

Supervisory Special Agent

Federal Bureau Of Investigation
04.2014 - 01.2017

Special Agent

Federal Bureau Of Investigation, FBI
06.1999 - 04.2014

Bachelor of Science - English Education

Millersville University of Pennsylvania
Benjamin Werner