Benjamin White
Maylene,AL
Summary
Seasoned Owner/Operator at Whitehouse Plumbing LLC with a solid background in operations management and customer service. Expert in streamlining processes for efficiency, demonstrated through exceptional service delivery at Plumb-Tech inc. & Capstone plumbing. Skilled in proper plumbing installation, enhancing team capabilities and ensuring customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Owner/Operator
Whitehouse Plumbing LLC
Alabaster, AL
03.2021 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Journeyman Plumber
Capstone Plumbing
Pelham, AL
05.2020 - 03.2021
- Installation of waste, water & gas piping systems in new construction housing.
- Selected type and size of piping required for each job based on local code.
- Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality.
Journeyman Plumber
Plumb-Tech Inc.
Alabaster, AL
06.2015 - 06.2020
- Installation of waste, water & gas piping systems in new construction housing, apartments, restaurants, hotels and other commercial properties.
- Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality.
Education
High School Diploma -
Thompson High School
Alabaster, ALSkills
Operations management
Business planning
Financial balance
Customer Service
Certification
Master Plumber/Gas fitters license
Timeline
Owner/Operator
Whitehouse Plumbing LLC
03.2021 - Current
Journeyman Plumber
Capstone Plumbing
05.2020 - 03.2021
Journeyman Plumber
Plumb-Tech Inc.
06.2015 - 06.2020
High School Diploma -
Thompson High School