Benjamin Wild
Summary
Diligent and resourceful financial professional skilled in client relations and loan product recommendations. Highly responsive to delivery of services and focused on customer relationship building. Achieves compliance with company policies and regulations in carrying out job functions.
Overview
19
19
years of professional experience
Work History
Collections Agent
H&R Accounts
11.2012 - Current
- Enhanced client relationships by consistently maintaining clear communication and promptly addressing concerns.
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
- Streamlined the collections process for increased efficiency with detailed record-keeping and timely followups.
- Maximized revenue recovery through diligent research, verification of debtor information, and persistent contact efforts.
Loan Officer Assistant
Freedom Marketing And Consulting LLC
10.2009 - 11.2012
- Increased loan application efficiency by streamlining documentation and verification processes.
- Assisted underwriters in determining loan eligibility for improved approval rates and client satisfaction.
- Managed customer relations, ensuring timely communication of loan status updates for increased client retention.
- Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.
Sales Associate
AT&T
03.2007 - 09.2009
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a comfortable environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Loan Officer
Allied Home Mortgage Capital Corporation
01.2005 - 03.2007
- Improved loan processing efficiency by streamlining application procedures and documentation requirements.
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Managed a diverse portfolio of loans while maintaining strong relationships with borrowers and referral partners.
- Conducted thorough credit analysis to minimize risk exposure for the financial institution.
Education
Bachelor of Arts - Finance
University of Iowa
Iowa City, IA12.2004
Skills
- Financial Transactions Expertise
- Terms Negotiation
- Financial Analysis Aptitude
- Business Correspondence Writing
- Loan Processing
- Document Verification
- Account Auditing
- Skip Tracing
- Collections Processing
- Sales Development
- Business Development
Timeline
Collections Agent
H&R Accounts
11.2012 - Current
Loan Officer Assistant
Freedom Marketing And Consulting LLC
10.2009 - 11.2012
Sales Associate
AT&T
03.2007 - 09.2009
Loan Officer
Allied Home Mortgage Capital Corporation
01.2005 - 03.2007
Bachelor of Arts - Finance
University of Iowa
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